Question about Emerson MW8778 Microwave Oven

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Microwave Quit Heating

My Emerson microwave worked fine for about 6 months and just stopped heating. Everything else seemed to be working normal. I contacted Emerson and was told to send back the manual, the electrical cord and the rotating plate inside. Cost me about $12.00 via UPS. Today I received a new replacement but I am going to donate it to charity since I have already bought a replacement.

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  • jparris008 Jun 28, 2009

    The problem was resolved when Emerson sent me a new replacement microwave. When I called them seeking a repair location I was told they had no repair facilities in my area, which is a suburb of Atlanta. The microwave had a 1 yr warranty and I given instructions to get a replacement.

  • William Miller
    William Miller May 11, 2010

    That's an interesting exchange program. Thanks for sharing it with us, and thanks for your charitable donation.

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  • 77 Answers

The Magnotron goes out on many of the lower priced models in the first yr.,(and some of the higher end ones too!) As the components there do most of the hard work. Better to just find a recycler who takes them and scrap it.
As for the replacement that sounds like an excellent idea!

Posted on Sep 02, 2017

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Posted on Jan 02, 2017

jsrock516
  • 5911 Answers

SOURCE: Need to find turntable mount for Emerson MW8117W Microwave

Go to repairclinic.com and type in your model number. I suspect you may be talking about item 1063610, Turntable Coupler. You may also try searspartsdirect.com. If this isn't the part you need, please post back and provide more information, so that I may assist you better. I hope this helps.

Posted on Jan 04, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: cookworks microwave not heating up

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If for some reason you don't have your owner's manual, I would suggest calling the dealer where you bought it to see if they have a number for Cookworks.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 04, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: Broken Emerson microwave glass plate

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020.

Get help locating an authorized servicer or parts at 1-800-695-0098.

Emerson parts are distributed by Fox International and their number is 800-321-6993. Or you might try e-mailing researchdept@fox-international.com

Many Emerson microwave owner's manuals are available for free download here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 24, 2009

WGCowen
  • 5 Answers

SOURCE: Emerson Microwave stopped working

Have 1 of 2 choices, the main fuse or the control board for the front switches and clock. primary of the small power transformer has opened. Unplug the unit and take case off and measure the fuse with an ohm meter. if u read 1 ohm or less then fuse is good. then measure across the main power plug tips. If read open then the power transformer is bad. Need to replace the board as not sure if transformer is available.

Posted on Jul 26, 2009

stonephoenix
  • 563 Answers

SOURCE: I have a emerson microwave that has stopping

Emerson may be able to tell you which part has failed but you may have to have the unit looked at be a small appliance repair person. Send Emerson an email to internet@emersonradio.com with your model number and the problem you're having. If the unit is out of warranty, it may be cheaper to replace the microwave depending on what you paid for it. Keep in mind that the labor on any repair will be a minimum of $50 if you have to take it someone's shop, and that doesn't include the price of the part. Any part needed would be purchased from Fox International who's the part distributor for Emerson. They wouldn't know which part you need, however, because they're just a large parts store. Below is the link for Emerson's website.

http://emersonelectronics.ca/emerson/en/home/

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

Posted on Aug 04, 2009

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There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


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