Question about Philips GoGear HDD6330 MP3 Player

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Won't show pictures on TV but will play music

I'm trying to show my pictures on TV from my Philips GoGear but the pictures will not show and I get a black screen but the music plays. I've turned my TV to A/V and plug in the outputs the three prong cable. Also, I have used my docking station to try to show the pic's on tv put I still get the same.

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Re: Won't show pictures on TV but will play music

The headphone jack can not transmit video information, only audio.

Posted on Feb 11, 2008

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2 Answers

I formatted my player. Than added new music files. When I try to play them it shows error "No files". But when I open this device through my system. I am able to see music files. Plz help.

This device is only capable of playing MP3 and WMA files. Make sure that the files are in a format that the system can recognize. If that doesn't work, use the software for the device to make sure the firmware is up to date, and not corrupted, and reload the files. Hope this helps!

Feb 28, 2011 | Philips GoGear SA178 MP3 Player

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My gogear is showin "list empty" though it has all the songs .

Try going back to an older version of Media Player. Probably version 9. Then remove and reinstall everything. The newer versions of Media Player don't "get along" with the GoGear.

Aug 04, 2009 | Philips GoGear HDD6330 MP3 Player

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My Philips SA52xx GoGear MP4 Player won't start up. It just starts starting up and freezes on GoGear, it also makes wierd crackling sounds when playing music... My Philips GoGear used to start up within 10...

if it has too many songs on it try deleting some of the songs off the player, and if thats not the case, stop using it for a few days then try to turn it on again

May 31, 2009 | Philips SA3125\02 MP3 Player

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Non-supported fomat detected use the philips media converter otconvert files to the devicr. Flashing when music is playing and some music won,t play and it won,t delete.

The HDD series GoGear is only compatible with older DRM licenses. You will have to load files that are in mp3 format to have any success at all with this series of GoGear.

-Tha Mp3 Doctor

Mar 09, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

Philips GoGear

The songs that you are trying to load have a license type that the GoGear does not support, or the license does not allow playback on mp3 players. The solution would depend on the music service that you are using, and the type of GoGear that you have - on some music services, you can pay extra money to get a song that has a license that allows transfer and playback on mp3 players.

If, instead of an SA6045, you have a newer model Go Gear, you may not be able to play DRM-encrypted songs at all. In which case, the solution would be to sign up for a music service that only gives you songs in mp3 format.

None of the GoGears - ever- were ever compatible with iTunes.

-Tha Mp3 Doctor

Feb 27, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philips gogear 2gb mp3 player will no accept any format

maybe try uninstall program on pc then put instalation disk back in and reinstall

Dec 31, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Cannot sync photos WMP 11 to Philips gogear

The installation CD came with a file called Philips Device Plug-In - it is critical for viewing photos. DO NOT use this player with Windows Media Player 11 if it is a Philips HDD model - you can see the warning by going to their website at

-Tha Mp3 Doctor

Nov 13, 2008 | Philips HDD1630 MP3 Player

1 Answer

Music files on my player that wont play

Try converting it to another file format

Oct 24, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i get the pictures off my gogear?

Connect the device to the PC.

Open My Computer. The GoGear should show as a drive.

Double-click on GoGear, navigate to the Pictures folder and delete the files manually.

To prevent this happening again, go into the Windows Media Player settings, and select manual sync. This varies with different versions of Media Player.

May 02, 2008 | Philips GOGEAR SA6045 MP3 Player

4 Answers

Philips GoGear: delete music from library & are there any Unicode

Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.

Here's what you want to do (this process assumes you have Windows Media Plaer 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portbale media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player
3) As long as the GoGear now says, "OK to disconnect from PC," then open up Philips Device Manager (Start --> All Programs --> Philips)
4) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
5) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is succesfully complete, your GoGear will be good as new
6) you will have to re-add all your files (only the ones you want in there) to the GoGear as the Repair process has deleted all files on the device; as long as you followed the process in Step 2 above, then Windows Media Player will no longer add the files you DON'T want to the GoGear

-Tha Mp3 Doctor

Oct 24, 2007 | Philips HDD1630 MP3 Player

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