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If the drum moves up/down side/side without the outer drum moving, bearings gone, replace. To check for clothing, which I doubt, remove front seal outer section, look around outer part, to bottom you probably find clip, prise apart, front back, not side ways, refit sideways
The fault seems to be that the main seal is rubbing against and is thus producing the oily residue on the window. Now the fault seems that the drum is rubbing due to POOR ALIGNMENT or poor BEARING settings. You need to check the PLAY on the drum and if this shakes a bit then the assembly must be reset with correct aligment and the drum must move without rubbing the rubber seals. Check this link; replacing bearings
The rear half of the outer tub that contains the rear metal bearing has loosened so much that the inner drum has sagged and is rubbing on the front half of the outer tub. You need to see if this is under warranty. There is usually a 5 year warranty on the outer tub and a 10 year or a lifetime warranty on the inner tub. When I do this repair, I replace the rear half of the outer tub and the inner drum since it's under warranty anyway. The repair is the most difficult and time consuming repair possible on that type of washer. It needs to be done by an expert, not just your average washer repair guy. It's not rocket science, but you have to take EVERYTHING apart and it takes a long time and you've gotta know a few things about the machine in the first place. It's not fun. If it's under warranty for parts, expect to pay between $75 and $200 for labor. If the parts are not under warranty, then throw it away. They're $500+ for the parts.
You have a bad rear drum bearing ( unfortunantly , so do I ) . This involves removing the inner drum and outer drum . The complete rear of the outer drum , has to be replaced , due to the bearing is already installed in the new one . Very expensive to have done and very time consuming to do yourself . You probably should invest in a different washer . Front load washer manufacturers , have not come up with a way to support the front of an inner drum as well as supporting the rear also . Until this happens , rear bearing problems and excess expense for repair , will continue to be the downfall of front loading washers .
If you cant pull wire out from inner drum with long nose pliers, Remove heating element and use torch to inspect bottom of washer. Most of the time the obstruction makes its way to the bottom. Use whatever tool necessary to remove spring.
You have a big problem here. It sounds like the bearings on the drum shaft are going. this is over $400 for the back half of the outer drum and you have to be a very good mechanic to get it all apart. I currently have mine apart for the same problem which I verified by opening the door of the washer and lifting the inner stainless steel drum up and down with the machine off, of course. The tub is supported by two large ball bearings on the shaft that is supporting the stainless steel drum, and they don't sell just the bearings and seal, only the back half of the drum. If it has gotten bad enough to rub against the front half of the outer tub, it will probably have to be replaced also, about $120. This was probably caused by overloading the washer or washing something that was unbalanced and heavy; this destroys the seal between the inner drum and the heavy bearings, also not available separately, and lets water into the bearings in the aft outer tub which support the inner tub shaft. If you want to try to take this apart to verify, try looking at Whirlpool consumer services technical education group presents #L-68, Job Aid Part No. 8178076. I found it online. It has detailed instructions how to take this machine apart if you are a technician or a talented amateur, as I am. Good luck.
the rear bearing is bad the bearing is press in to the outer tub the outer tube is like a **** shell you need the rear half and new seals it is a big job if you are going to do it you will need a manul