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Paper feed issues

This copier is a Hp color copier model 120 (all in one). The copier was working correctly for some time, then for some unknown reason it will no longer feed paper through the tray. I have search the web and The hp sites with no luck. I have tried all the trouble shooting help guides with no success. All seems to be behaving correctly, rollors turn, the bottom "flap" comes up forceing the paper up but the rollors will not grab the paper. The only error message I get is "out of paper" when in fact it is not out of paper. I can take the tray out and manually feed a single sheet without a problem, when the tray is installed, if I force the paper forward hard enough it will grab the sheet. I just don't see the obstruction causing it to not auto feed itself. Thanks

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The problem is what you already stated, the rollers are too smooth so they are not grabbing the paper to feed it.

Try this : clean with alcohol and a clean cloth very well and make a copy it will probably make one or two then jam.

order the tires and replace. should cost you about $20

Posted on Nov 07, 2007

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Posted on Jan 02, 2017

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