Question about Printers & Copiers

1 Answer

Paper feed issues

This copier is a Hp color copier model 120 (all in one). The copier was working correctly for some time, then for some unknown reason it will no longer feed paper through the tray. I have search the web and The hp sites with no luck. I have tried all the trouble shooting help guides with no success. All seems to be behaving correctly, rollors turn, the bottom "flap" comes up forceing the paper up but the rollors will not grab the paper. The only error message I get is "out of paper" when in fact it is not out of paper. I can take the tray out and manually feed a single sheet without a problem, when the tray is installed, if I force the paper forward hard enough it will grab the sheet. I just don't see the obstruction causing it to not auto feed itself. Thanks

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An user who is expert in 3 categories / brands.

  • Master
  • 1,346 Answers
Re: Paper feed issues

The problem is what you already stated, the rollers are too smooth so they are not grabbing the paper to feed it.

Try this : clean with alcohol and a clean cloth very well and make a copy it will probably make one or two then jam.

order the tires and replace. should cost you about $20

Posted on Nov 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I am using hp 3505 color lesser printer on windows 7 32bit, Driver that was installed automatically by windows is "HP Color LaserJet CP3505 PCL6" My tray 1 that is multipurpose tray is printing slo

Make sure that you have tray 1 set for the correct paper type. Leaving the paper type as unknown will result in very slow printing as the printer will assume that it might be printing on heavy media, envelopes or the like.

Feb 02, 2015 | HP Printers & Copiers

1 Answer


Thank you for contacting FixYa with your inquiry.
The HP4700 Printer The HP 4700 is a family of color LaserJet printers intended for use by work groups and small offices. The printer itself differs little from model to model with accessories including wireless printing options and various paper tray configurations.
Error Code 'Service Error 49.2' According to the user manual, 49.X error codes mean, "a critical firmware error has occurred." Firmware is Software that ties to specific hardware components. While occasionally this means hardwired programming, installed drivers often feed programming and instructions to modern devices.
Correcting the Error Firmware errors can often be corrected by turning the device off and on again. If this fails to correct the issue, reinstalling the driver software may correct the problem. If the problem persists, HP technical support should be contacted.
Hope this helps helps. Please keep us updated and remember to rate this answer.

Dec 07, 2010 | HP LaserJet 4700 Printer

1 Answer

HP COLOR COPIER 120 paper won't feed

check at eh back of the paper feed to see the condition of the grey rollers that feed the paper they wear and can cause missfeeds there should be a visible grip on them ..if they look smooth or shiny they need replacing

Jul 19, 2010 | HP 120 Copier

2 Answers


hi ray, it's chris. i called your cell phone, but figured you might see this. replace the registration clutch. after some research, this seems to be the solution given that should solve the issue in that printer, and it's an independant part from the paper pickup assembly...



May 27, 2009 | HP Color LaserJet 3500 Printer

1 Answer

Started feeding business card stock incorrectly - worked previously

You may need to have a technician adjust your copier or replace the rollers.

May 06, 2009 | Printers & Copiers

1 Answer

Paper jam

Here's a link to the service manual. Most of the issues with this printer can be done on your own once you have downloaded the manual. Parts are available at

Free PDF of Service Manual:

Hope that helps you.

Jun 09, 2008 | HP Color LaserJet 3500 Printer

1 Answer

HP Color LaserJet 2550n printer - Paper feeding fine. No print!

Have you checked that you are sending the print job using the correct paper tray on the printer? Check the properties of the printer to ensure you are. Check also that the printer is OK by running a test print from the printer and not through the PC. If I remember it's hold the green button for around 7-10 seconds, whilst powering on.

Dec 29, 2006 | HP Color LaserJet 2550n printer + HP Color...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

119 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts


Level 3 Expert

94198 Answers

old marine
old marine

Level 3 Expert

1317 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides