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Canon MF4350d All-In-One Laser. It won't print. Error message: "LOAD PAPER CASSETTE: LTR" Paper cassette is perfectly loaded. There are no paper jams.

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  • jim3420 Jun 27, 2009

    Examining inside of the cassette with a flashlight, I don't see any sensor.

    All the guides are set correctly.

    Attempting to print still results in no printing, plus the same error code: "LOAD PAPER CASSETTE: LTR".

    Printer is new, and was working fine.

    I just finished using up the initial toner cartridge, "Canon 104" starter cartridge.

    I purchased and installed a regular "Canon 104" cartridge. I purchased it from a local retail outlet called "Cartridge World." It is a professionally refilled toner cartridge, not a manufacturers cartridge

  • jim3420 Jun 27, 2009

    Comment posted on Jun 27, 2009
    Examining inside of the cassette with a flashlight, I don't see any sensor.
    All the guides are set correctly.
    Attempting to print still results in no printing, plus the same error code: "LOAD PAPER CASSETTE: LTR".
    Printer is new, and was working fine.
    I just finished using up the initial toner cartridge, "Canon 104" starter cartridge.
    I purchased and installed a regular "Canon 104" cartridge. I purchased it from a local retail outlet called "Cartridge World." It is a professionally refilled toner cartridge, not a manufacturers cartridge

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Hello, I have read your post and have found something on Fixya that would help you:
"You have to do 2 simple things, from which one will solve the problem.
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrect paper format. Solution is very simple. Open MS word or something similar, file->print.. and before you print open Properties menu. There for the Output Size will be selected "Match Page Size". you don't want that (i don't know why it doesn't work), but the solution is manually select A4, or whatever your page size is. "

Hope this helps

Posted on Jun 27, 2009

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There is a sensor in the cassette that detect there is a paper, check the sensor could be broken or not in the place so it doesnot see the paper in. its sensor or swtich usually on the cassette and make sure all the guide set correctly.

Posted on Jun 27, 2009

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    remove_cassette_tray.gif


  2. Open a package of paper, and remove the paper stack. small_note.gif black_dot.gif If the paper is curled, uncurl it before placing it in the cassette. Failure to do so will cause paper creases and a paper jam. black_dot.gif 17 lb to 20 lb bond (64 to 80 g/m2 ) paper is acceptable. black_dot.gif The cassette holds up to approximately 500 sheets of 20 lb bond (80 g/m2 ) paper.

  3. Load the paper stack beneath the cassette's length guide (1) and width guide's claw (2).
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  4. Gently insert the cassette as far as it will go.
small_note.gif black_dot.gif The cassette is for plain paper, colored paper or recycled paper only. Loading other paper in the cassette may cause a paper jam. black_dot.gif If copies are curled, or a paper jam occurs, remove the paper stack from the cassette. Turn it over and then place it in the cassette. black_dot.gif If you load paper while making copies, do not load a different paper size.
Closing the cassette When closing the cassette, make sure to push it in completely as far as it will go. If copying is performed when the cassette is not pushed in completely, it will cause a paper jam.

If copy paper is sticking out of the cassette Sometimes, when you pull out the cassette, paper may stick out, as shown in the illustration below. Make sure that the paper is neatly loaded into the cassette, before you push the cassette back into the main unit.
paper_sticking_out_of_cassette.gif
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