Question about Kenmore HE2 Plus Front Load Washer

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Our basement flooded...about 3 feet...our dryer is working, but the washer is saying "F-28" which in my manual says it's an electrical problem. Also, when first looking, we thought it was working fine becase it turned on and you could switch the cycles and stuff, so i put bleach in to run the clean washer cycle and then it registered the F-28 signal...it also locked and we can't get it unlocked now... Is there anything I can do to avoid the cost of having a repair person come to look at/fix it?

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F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).

All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.

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Posted on Sep 11, 2010

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Posted on Jan 02, 2017

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