Question about SMC EZ Connect Modem
Seems like there is a problem with my modem. At first I thought it was my computer but I recently purchased a brand new computer and I'm noticing the same issues. The problem is that I keep losing connection to the internet every few minutes for about 5-10 seconds and then it comes right back on. It's fast otherwise. The constant knocks offline are really annoying though. I called the cable company but they keep telling me that the signal strength is strong and I must have a virus. That's obviously not true. I've tried turning on and off the modem and resetting it, but it still knocks me off randomly. What should I do?
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Posted on Jan 02, 2017
I would need a few more details to really get to the heart of this but the first thing I would do is connect this Dell to the router with an actual cable, if only temporarily. See if there are still issues when directly connected. Depending on answer to that you would know if the wireless is some how responsible or if there is some other cause. If there are no issues with a direct cable I would say it is the wireless card or signal. You could a try different wireless hardware on the dell or switch channels on the wifi router to see if that helps. I can't think of a reason why four computers on the same router would respond differently to a specific site.
Posted on Jun 02, 2010
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