The printer keeps saying there is a paper jam and there isn't. clearing path, or turning off power had no consequence

1. Turn off the machine, and unplug the power cord of the machine from the power supply.
2. Open the paper output cover. ...
3. Make sure that the jammed paper is not under the FINE cartridge holder. ...
4. Hold the jammed paper with your hands.
5. Pull the paper slowly not to tear it, then pull the paper out.

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Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

• Turn off the printer and open it to see where the paper is stuck.
• Manually move the carriage toward the opposite side.
• Check the paper path and remove any piece of paper or any other object that is stuck in the path.
• Reconnect the power cord and turn on the printer.

Hi!
here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer

turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on.. open the carriage access door..

disconnect the power cable from the back.. remove the paper output tray.

look inside the product..check for torn papers..gently pull out the paper from the roller...return the paper output tray and the carriage access door. plug the power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriage access door.

disconnect the power cord from the back..remove the paper output tray...look inside if the carriage is stuck and if there is no papers or object that restrict the carriage to move..return the output tray.. return the carriage access door...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on the printer..disconnect the power cord from the product..disconnect the power cord from the wall outlet.. wait for 15 seconds.. plug the power cord to the wall socket....plug the power cord at the back of the printer.. press the power on of the printer.. try to print the test page...


Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

1. Gently pull any jammed paper out of the output tray or sheet feeder.
   
   
2. If the paper is stuck inside, turn off the Epson Stylus CX.
   
   
3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.
   
   Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.

If paper jams inside the Automatic Document Feeder, clear the jam as follows:

1. Open the Automatic Document Feeder cover and remove any jammed paper.
   
   
   
   
2. If necessary, lift the document cover and remove any paper that has jammed inside.
   
   
   
   
3. Press OK to clear any messages on the display screen.

There must be some piece of paper or other small material upstructing the path the paper takes and must be thouroghly cleaned to acheive maximum result.

Hello there
i know you have cleared the jam but i would go back and really look closley at the paper path and the internals a small piece off of a paper can cause this to claim it has a jam also if you turn off the printer and use canned air to blow out the whole insides this will help too also clean offf any lenses with a eyeglass cleaner ok ?
best regards mike

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

I have a HP Deskjet 3940 printer. And similarly to this problem here I had a paper jam that would not clear, despite removing all the paper that was stuck in it, and following all 4 steps stated on the HP website. Such as taking the back cover off and blowing dust away and turning it off and on, etc.

None of these steps worked for me and consequently I couldnt get any new jobs to print - kept saying 'paper jam'. I was about to head down the shop to buy a new printer when i tried one last thing, which HAS fixed the problem!

I put in a large stack of paper onto the feeder. and then pushed it forcefully in and out repeatedly. To my amazement this has solved the paper jam. As a very last resort, might be worth trying this?

Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...