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Just moved into a new house. Now the ice maker

Just moved into a new house. Now the ice maker will not make ice. I checked the water supply and water is going to the maker. But ice tray will not fill up with water

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Make sure the arm is unlocked

Posted on Jun 27, 2009

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I just hooked up the ice maker to the water line and put the lever down on the icemaker. The water has not filled the ice maker. Is there something I need to do further? The model # is 596.765 73600


  • here are some things to check for, please be very careful and only to this if you disconnect the power supply.

  • 1 Inspect the shut off arm located on the side of the ice maker. This arm should move up and down with a slight resistance when pushing upward. Make sure that this lever is not frozen to the side of the ice maker preventing it from dispensing ice. In addition, if the arm move loosely up and down, then it is broken and must be replaced.

  • 2 Verify that the ice maker is receiving water. Check the water supply valve which is usually located either behind the refrigerator or under the kitchen sink. The knob should be turned all the way clockwise until it will no longer move.
  • 3 Move the freezer or refrigerator out from the wall and locate the water supply line. This line extends from the water supply valve that was previously located. Make sure there are no kinks or twists in the water supply line as this prevents the ice maker from getting water. Also check for leaks along the supply line which will also prevent the ice maker form working.
  • 4 Locate the manual shut off button for the freezer, if it has one. In some models, the shut off button is located inside the freezer door. If this is the case, simply check to make sure the button is switched to the "on" position. Shut off valves are only on some Kenmore refrigerator/freezer combination appliances.
  • 5 Measure the temperature in the freezer by placing a thermometer inside and allowing it to sit for approximately one hour. If the temperature is higher than 17 degrees F, then something is wrong with the main freezer and not the ice maker.
  • 6 Check the water inlet valve to ensure that is allows water to flow through freely. First turn off the water supply at the water supply valve, usually located under the sink or behind the appliance. Locate the water inlet valve by following the water supply line up to where it attaches to the refrigerator or freezer. Turn the plastic nut at the base of the supply line counterclockwise to detach the supply line. Pull the two or four wires of the water inlet valve off of the terminals. Inspect the wires for burn marks or corrosion. If these are present, it means they must be replaced as water is not being fed to the freezer.
  • good luck

    Iain

    May 02, 2011 | Kenmore Refrigerators

    1 Answer

    Ice maker not working


    Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

    The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

    Jul 12, 2010 | Kenmore 57029 Side by Side Refrigerator

    1 Answer

    Ice Maker stopped working -- new fridge 3 months old.


    Good day,
    Icing could be one problem. The first thing to test is the water supply to the machine. Shut the house off at the meter. Remove the line from the water valve at the machine. Insert the line into a bucket while someone else turns on the water at the meter for a 15 second count. It should come out forcefully, not weak or just dribbling.
    If it's bad, then the line and the fittings where it connects to the house supply should be inspected, and cleaned or replaced as needed.
    If it is O.K. and the machine is under one year of age, it is under warranty and you should call your selling dealer for a free service call.

    Jun 30, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

    1 Answer

    Leak on the ice maker water supply


    Good day,
    The house water supply is connected to a dual water valve on the bottom rear of the machine. It splits there going to the ice maker and water in the door.
    If the ice maker side is feeding water to the ice maker even though the ice maker is in the off position means the diaphragm in the valve is leaking and must be replaced. Very common problem.

    Apr 11, 2010 | Refrigerators

    1 Answer

    Ice maker not making ice. I have water to the water dispenser in the door


    Good day,
    The best way to solve the icemaker problem is to go step by step.
    Ignore any problem that you do not have such as water supply from the house getting to the machine.

    First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
    Three possibilities.
    1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
    2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
    If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
    3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.

    P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

    Some Frigidaire ice makers can be repaired, but I don't know your level of experience on electrical, or the model of the machine and ice maker.

    Feb 06, 2010 | Frigidaire Refrigerators

    1 Answer

    KENMORE ICE MAKER DOESN'T WORK. WORKED WHEN IT WAS NEW. NO WATER.NO PUMPING NOISE.


    Good day,
    The first step is to check the ice maker.
    Pour water in the cavity of the ice maker until near full. Turn ice maker on and close freezer door and wait 2 hours. If it dumps ice then you can exclude the ice maker. If no action, and the water is still frozen in the cavity the ice maker must be replaced.

    If the ice dumps then follow these steps.....
    You want to check the water supply line to the machine from the house supply.
    I prefer to shut the whole house down with the shut off valve at the meter. Disconnect the water line to the water valve at the bottom rear of the fridge. Point the open end of the water line into a bucket, and while watching have someone turn the water to the house on for a 10 to 15 second count. Water should come out of the line forcefully. If not replace the line and it's connecting valve.

    If water supply is good, then replacing the water valve itself should solve your problem.

    P.S. In rare occasions, the file tube from the back of the refrigerator to the inlet of the rear of the ice maker can build up with ice. You have to remove the ice maker to check this. If there is ice in this tube you have to melt it out.
    However, caution using heat, as from a hair dryer ect. Heat from these devices can do a lot of damage to the hose and other plastic components in that area.

    Nov 03, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

    1 Answer

    Maytag model MSD2756GE ice maker. Water not getting to ice maker.


    Why was there a need to increase the freezer temperature? Are you having temperature problems as well? If so, your ice maker has a built-in thermostat that, unless and until it is satisfied, will not cycle, thereby, making no ice. If temperature seems ok, and the buzzing is only occasional, then that buzzing is most likely the solenoid valve being energized but not passing water. This is a dual solenoid valve (one supplies the ice maker and the other supplies the dispenser) located at the bottom rear of the refrigerator.

    Aug 22, 2009 | Refrigerators

    1 Answer

    Having moved house - now tryig to reinstall the ice making machine. Water is being supplied from source and plumbed in - but no water is going into the ice making section.


    Pour about 1/2 cup of water into ice maker . If it dumps , replace the water valve . If doesn't dump , replace the ice maker . Also make sure the coils are clean of dust , lint , etc...

    Aug 17, 2009 | Refrigerators

    1 Answer

    Maytag Refrigerator Ice Maker


    • first make sure the metal arm to the right of it is lowered, this turns the icemaker on. 
    • then you can check the water supply to make sure it is turned on, sometimes when houses are vacant they turn the water off as a precaution. the valve may be behind the refrigerator or under the sink in the kitchen.
    • then...
    The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
    Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

    Jul 04, 2008 | Refrigerators

    1 Answer

    Ice maker over flows with water


    There is an orifice that controls the water flow to the ice maker . If to much water is being fed to the ice maker it will result in an overflow. You may want to check the pressure of the water system in your house.

    If the overflow is being caused by a continuous feed to the ice maker your electric valve supplying the water may not be reseating after it shut off electrically. If this is your problem obtain a new valve assembly to replace it.

    Apr 30, 2008 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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