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Just moved into a new house. Now the ice maker

Just moved into a new house. Now the ice maker will not make ice. I checked the water supply and water is going to the maker. But ice tray will not fill up with water

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Make sure the arm is unlocked

Posted on Jun 27, 2009

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Icemaker not working


In order to keep your refrigerator's ice maker working properly, there are some components that will require routine maintenance and inspection. Some of the most common problems that can occur with your ice maker are the ice maker not making any ice, making too much ice and not shutting off, the ice tasting bad, ice cubes too small or discolored and ice cubes not ejecting from the ice maker. Checking your ice maker for potential problems on a regular basis will keep it operating efficiently.

1.Inspect the water supply line for any signs of cracking or crimps in the line. A pinched water supply line can keep the water from getting to the ice maker, resulting in no ice or smaller than desired ice cubes. Check to verify that the water supply valve is open enough to provide an adequate supply of water to the ice maker.

2. Flush out the water supply lines if you are noticing a bad taste in the ice cubes. This can be done by disconnecting the lines and running hot water through them. Turn on the hot water at the kitchen sink and place one end of the water supply line near the tap, holding it in place to allow hot water to run through it. Place the other end of the supply line in the sink to allow the water to drain through.

3 Reattach the water supply lines to the water supply and refrigerator. Repeat step 2 for the water inlet hose which runs from the inlet valve to the ice maker. If the water supply lines are old or discolored, consider replacing them with new water supply lines.

4 Check the temperature in your freezer to verify that it is getting cold enough. The freezer's temperature should be at 5 degrees and can be set with a control dial, normally located in the refrigerator compartment of your appliance. To test the freezer's temperature, place a cup of cooking oil in the freezer with a cooking thermometer sitting in the cooking oil. Allow the oil to sit in the freezer for 2 hours and then check the temperature.

5 Check the ice maker's shutoff arm to verify that it is operating properly. To work normally, the shutoff arm should be in the lowered position. Inspect the arm for anything blocking it or preventing the arm from moving freely. Lift the arm up to see if the unit shuts off in the up position.

6 Unplug the refrigerator from the electrical outlet and remove the faceplate of the ice maker's shutoff switch with a screwdriver, located on the ice maker. Remove the entire ice maker unit from the freezer by undoing the screws that are holding it in place. Unplug the ice maker from the freezer and take it out of the freezer to work on.

7 Remove the mounting plate on the top of the ice maker by unscrewing the screws and lifting it off the unit. Locate the shutoff switch, which has three electrical wires attached to it. The shutoff switch is located directly under the shutoff arm of the ice maker. Pull the electrical wires off of the shutoff switch with needle-nose pliers and label them so you know how to put them back correctly.

8 Inspect the electrical terminals for any rust or corrosion. Use an electrical testing meter to verify that the shutoff switch is working properly. You should get a reading of 0 or infinity on the meter. If the shutoff switch is not giving a reading, replace it with a new switch and reattach the electrical wires to the switch.

9 Place the mounting plate back over the ice maker and attach it with screws, then reattach the entire ice maker unit to the freezer. Plug the ice maker wiring back into the freezer and put the face plate back over the front of the ice maker.

10 Plug the refrigerator back into the electrical outlet and allow the refrigerator to run for a couple hours. Inspect the ice maker to verify that it is working properly.

Hope this tips would help you.
Good day! : )

Sep 06, 2011 | Refrigerators

1 Answer

I just hooked up the ice maker to the water line and put the lever down on the icemaker. The water has not filled the ice maker. Is there something I need to do further? The model # is 596.765 73600


  • here are some things to check for, please be very careful and only to this if you disconnect the power supply.

  • 1 Inspect the shut off arm located on the side of the ice maker. This arm should move up and down with a slight resistance when pushing upward. Make sure that this lever is not frozen to the side of the ice maker preventing it from dispensing ice. In addition, if the arm move loosely up and down, then it is broken and must be replaced.

  • 2 Verify that the ice maker is receiving water. Check the water supply valve which is usually located either behind the refrigerator or under the kitchen sink. The knob should be turned all the way clockwise until it will no longer move.
  • 3 Move the freezer or refrigerator out from the wall and locate the water supply line. This line extends from the water supply valve that was previously located. Make sure there are no kinks or twists in the water supply line as this prevents the ice maker from getting water. Also check for leaks along the supply line which will also prevent the ice maker form working.
  • 4 Locate the manual shut off button for the freezer, if it has one. In some models, the shut off button is located inside the freezer door. If this is the case, simply check to make sure the button is switched to the "on" position. Shut off valves are only on some Kenmore refrigerator/freezer combination appliances.
  • 5 Measure the temperature in the freezer by placing a thermometer inside and allowing it to sit for approximately one hour. If the temperature is higher than 17 degrees F, then something is wrong with the main freezer and not the ice maker.
  • 6 Check the water inlet valve to ensure that is allows water to flow through freely. First turn off the water supply at the water supply valve, usually located under the sink or behind the appliance. Locate the water inlet valve by following the water supply line up to where it attaches to the refrigerator or freezer. Turn the plastic nut at the base of the supply line counterclockwise to detach the supply line. Pull the two or four wires of the water inlet valve off of the terminals. Inspect the wires for burn marks or corrosion. If these are present, it means they must be replaced as water is not being fed to the freezer.
  • good luck

    Iain

    May 02, 2011 | Kenmore Refrigerators

    1 Answer

    Ice maker not working


    Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

    The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

    Jul 12, 2010 | Kenmore 57029 Side by Side Refrigerator

    1 Answer

    Ice Maker stopped working -- new fridge 3 months old.


    Good day,
    Icing could be one problem. The first thing to test is the water supply to the machine. Shut the house off at the meter. Remove the line from the water valve at the machine. Insert the line into a bucket while someone else turns on the water at the meter for a 15 second count. It should come out forcefully, not weak or just dribbling.
    If it's bad, then the line and the fittings where it connects to the house supply should be inspected, and cleaned or replaced as needed.
    If it is O.K. and the machine is under one year of age, it is under warranty and you should call your selling dealer for a free service call.

    Jun 30, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

    1 Answer

    Leak on the ice maker water supply


    Good day,
    The house water supply is connected to a dual water valve on the bottom rear of the machine. It splits there going to the ice maker and water in the door.
    If the ice maker side is feeding water to the ice maker even though the ice maker is in the off position means the diaphragm in the valve is leaking and must be replaced. Very common problem.

    Apr 11, 2010 | Refrigerators

    1 Answer

    KENMORE ICE MAKER DOESN'T WORK. WORKED WHEN IT WAS NEW. NO WATER.NO PUMPING NOISE.


    Good day,
    The first step is to check the ice maker.
    Pour water in the cavity of the ice maker until near full. Turn ice maker on and close freezer door and wait 2 hours. If it dumps ice then you can exclude the ice maker. If no action, and the water is still frozen in the cavity the ice maker must be replaced.

    If the ice dumps then follow these steps.....
    You want to check the water supply line to the machine from the house supply.
    I prefer to shut the whole house down with the shut off valve at the meter. Disconnect the water line to the water valve at the bottom rear of the fridge. Point the open end of the water line into a bucket, and while watching have someone turn the water to the house on for a 10 to 15 second count. Water should come out of the line forcefully. If not replace the line and it's connecting valve.

    If water supply is good, then replacing the water valve itself should solve your problem.

    P.S. In rare occasions, the file tube from the back of the refrigerator to the inlet of the rear of the ice maker can build up with ice. You have to remove the ice maker to check this. If there is ice in this tube you have to melt it out.
    However, caution using heat, as from a hair dryer ect. Heat from these devices can do a lot of damage to the hose and other plastic components in that area.

    Nov 03, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

    1 Answer

    Maytag model MSD2756GE ice maker. Water not getting to ice maker.


    Why was there a need to increase the freezer temperature? Are you having temperature problems as well? If so, your ice maker has a built-in thermostat that, unless and until it is satisfied, will not cycle, thereby, making no ice. If temperature seems ok, and the buzzing is only occasional, then that buzzing is most likely the solenoid valve being energized but not passing water. This is a dual solenoid valve (one supplies the ice maker and the other supplies the dispenser) located at the bottom rear of the refrigerator.

    Aug 22, 2009 | Refrigerators

    1 Answer

    Having moved house - now tryig to reinstall the ice making machine. Water is being supplied from source and plumbed in - but no water is going into the ice making section.


    Pour about 1/2 cup of water into ice maker . If it dumps , replace the water valve . If doesn't dump , replace the ice maker . Also make sure the coils are clean of dust , lint , etc...

    Aug 17, 2009 | Refrigerators

    1 Answer

    Maytag Refrigerator Ice Maker


    • first make sure the metal arm to the right of it is lowered, this turns the icemaker on. 
    • then you can check the water supply to make sure it is turned on, sometimes when houses are vacant they turn the water off as a precaution. the valve may be behind the refrigerator or under the sink in the kitchen.
    • then...
    The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
    Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

    Jul 04, 2008 | Refrigerators

    1 Answer

    Ice maker over flows with water


    There is an orifice that controls the water flow to the ice maker . If to much water is being fed to the ice maker it will result in an overflow. You may want to check the pressure of the water system in your house.

    If the overflow is being caused by a continuous feed to the ice maker your electric valve supplying the water may not be reseating after it shut off electrically. If this is your problem obtain a new valve assembly to replace it.

    Apr 30, 2008 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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