Question about Bose (321GS) System

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I cannot open the dvd/cd drawer. It sounds like

I cannot open the dvd/cd drawer. It sounds like it is trying but nothing happens.

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First you do is to unplug the cord of your DVD/CD unit for 5 hours in order to drain the stored current,the purpose is to reset the unit. After the 5 hours plug theDVD/CD see to it if it open If not,just try to press down on the stop button and pressing eject button at same time and it will unlock the tray .Then the other option is to open the cover of the DVD/CD unit and unplug the unit again to avoid electricshock . When open already look for the disc platter moved it outward while driving the gear or simply push out. The drawer or door of the DVD/CD player and you will see a small circular disc which is often called turntable or disc platter.When the disc platter is out push it back and push it out you do this three times so the slider mechanism align it properly.If you do already what i said then plug it again and if works already closed the cover. The slider mechanism, depending on the age of the unit and the manufacturer, consists of the small chrome rail, a drive motor, a small gear assembly, and (in some units) a small belt that drives the slider unit via the motor. This small belt causes all sorts of problems. If the belt is broken or slipping, it can cause skipping, dropouts, or simply no start up at all. Also, if the belt breaks in the middle of the disc, the drive mechanism gets hair or dirt wrapped up into the gears, or the pick-up assembly doesn?t return to the start position (called home), the unit will (99% of the time) refuse to release the disc, causing it to become stuck inside the unit. There?s a little micro or leaf type switch located at home position that sometimes gets dirty or breaks and, causing this problem also. Hope it may help you; Regards; VOTIT DONT FORGET TO RATE;

Posted on Jun 27, 2009

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Posted on Jan 02, 2017

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1 Answer

My DVD-player does not read the CD/DVD at once. When the drawer closed, it opens. We close it and it opens again. This happens somtimes 25 x before the CD can play.


if you open your unit you will find a black rubber connecting to a pulley under the drawer try to check it if theirs a spilled greased remove the grease and try to operate it if still the rubber is not holding try to replace it.

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Dvd doesn't work in PC


Check if autorun is active. In Windows 7, this is found by Start > Control Panel > Hardware and Sound > AutoPlay. (In previous versions, it is in a similar location under the Control Panel.) The next thing to try is cleaning the lens if you can. Open up the computer and check if the data cable is loose (either from the optical drive or the motherboard). If these don't work, replace the optical drive. (Internal optical drives are about ~$20-30 for DVD R/W.)

I hope this helps.

Cindy Wells

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1 Answer

After inserting the cds,nothing happens bar a clicking sound,not the usual whir ,the cd icon shows on the screen but nothing happens


Does the drawer open and close, when you push the button.
If so, you are getting electrical power to the drive.
If not, check that power-cable is still connected to the back of the drive.

If you don't hear the drive "spin" the CD, something is wrong with the hardware -- either it's not detecting that a CD is in the tray, or the motor that spins the CD has died.

Either way, spend $40 and buy a replacement CD/DVD-writer.
Remove the old one, and take it to a computer-store,
so that they can match the power and data connectors on the old drive with the power and data connectors on the new drive.

Hint: if you take the whole computer to a small computer-store, they may remove/install the drive for a small fee, if you buy the new drive from them.

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1 Answer

The CD drawer doesn't open...I push the button and it sounds like it's going to pop the lil drawer open...nothing happens. Help pls...


take a paper clip and streighten it out in a long wire - you should see a hole in front of the cd rom by the drive bay press it in the hole and push the drive open

here is a video

http://www.youtube.com/watch?v=kscn5_XG2oE

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take the top cover off and have a look at the dvd,which has probably come off the tray. it is jammed for some reason

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Hi, it sounds like a bad CD/DVD. The DVD drive has a small hole in the front that you can use a small paper clip or tool that has a small tip and insert it into the hole and it will eject the DVD drive drawer then you can try another DVD or CD. Make sure the DVD or CD is clean and there is no scratches on it. You can clean the DVD or CD with a soft clean cloth and even buff out small scratches. Hope that helped.

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SONY DVD Player refuses to load DVDs


What you might of done is pushed the dvd tray to close it, so its out slightly.Come across it a couple of times. all i did was, open the tray & before it started to close, switched off the power. pull the tray until it opens fully(dont yank it). when its fully open, try to pull it very slightly more. plug it back in & let it go back its self, if it doesn't. push it. all thats happened is its just out slightly. messing about with it like this will sort it im sure. let us know how you get on. martindean71@googlemail.com

Jan 21, 2009 | Televison & Video

1 Answer

Dvd/cd problems


Open the dvd/cd rom & manualy clean the lense, now check the Rom if again not function then change it, there is no option other.

Mar 08, 2008 | Computers & Internet

3 Answers

Electronic repair


the drawer is not seating all the way with the disc, open to make sure nothing is blocking the disc when it slides in.

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