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Annoying audio driver problem in Dell Laptop

Hello everyone, Sorry for posting this again, but having a annoying sound problem with my dell laptop.
This is my problem:
1.The sound I hear from local system is pretty ok(songs etc.,), sometime skips but pretty much ok. Even sound recorder is working fine with the microphone I have.
2. When I use the same mic/headphone over IM's (GTalk/yahoo/Skype) I get to hear random scratchy noise nothing but that...truly frustrating experience. The device driver selected in IM are the correct ones (Sigmal tel)

These are the steps I followed in trying to fix it unsuccessfully: 1. Ran windows update to find updated driver for Sigma tel, which said I have the latest available one. 2. Re intsalled R171789.exe (sigmatel driver) through windows update. (apparently the version is the final one :( )
3. Enabling/disabling audio device (sigma tel) through device manager etc.,

As im totally dependent on voice chat over the internet, this has been a depressing one. Please provide help if you have a solution.

Thanks in advance!!!

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  • vijayan_othe Jun 29, 2009

    Is it possible to install an alternative audio device driver as a substitute for SigmaTel?

  • hemoliveira May 11, 2010

    Hi vijayan_othe, I have the exact same problem, i have a dell inspiron 1525 and voice chat doesn't work with messenger or gtalk, it's a random scratchy noise as well, that comes and goes.

    I have tried re-installing windows xp, and even tried windows 7, but the problem persists.

    I also had the same problem testing with a toshiba notebook as well.

    Did you solve this problem?

  • vijayan_othe Nov 28, 2010

    Commented to my earlier post as well...just repeating the discussion for you to get notification by email
    Sorry did not post for a while, Well I did solve this a yr back, just tried with GTalk in web mode i.e try the voice chat option when you access GMail, not the GTalk application but through Chrome. This most certainly solved my problem. Beats me how , but it works! Guess Google voice related softwares are lot better :)



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You have done all there is to try to correct the problem, I would say its somethinhg you have to live with, you might try changing the headset and mic if your using one to see if that helps, but other than what you have done there's not much more you can do.

Posted on Jun 27, 2009

  • vijayan_othe Nov 28, 2010

    Sorry did not post for a while, Well I did solve this a yr back, just tried with GTalk in web mode i.e try the voice chat option when you access GMail, not the GTalk application but through Chrome. This most certainly solved my problem. Beats me how , but it works! Guess Google voice related softwares are lot better :)



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