Question about Logitech ClearChat Pro USB Headset

3 Answers

Front speakers distorted after installing Logitech USB on Vista

I am having this identical problem on 2 vista machines. Logitech and Microsoft have not been able to help. Maybe you can?

Both machines have standard PC speakers plugged into the 3.5mm output jack of the soundcard. Audio worked fine until I installed a Logitech ClearChat Wireless USB headset. After the first use of USB, many programs sound distorted and scratchy if I try to use the computer speakers. The audio is fine if I plug in my USB headset.

I need the option of using my computer speakers without a headset.

Since I have the identical problem on 2 machines there has to be a setting off.

Please help.

Posted by on

  • 7 more comments 
  • josh_ferenc Jun 27, 2009

    I want to be able to to have an option to use either. If I use your options I will not be able to use my Headset.

    Also, I don't see any software for the Logitech installed.

  • josh_ferenc Jun 27, 2009

    Looking for a solution that allows me to use either the headset or my computer speakers.

  • josh_ferenc Jun 27, 2009

    The issue first appeared after I installed and used the Logitech Clear Chat Pro USB Wireless Headset.

    I would like to find the root of the problem so that i can choose between plugging in my USB headset and using thet OR unplugging my USB headset and using my PC speakers. I need to figure out how to get the distortion removed from my PC speakers.

  • josh_ferenc Jun 27, 2009

    The drivers are part of Vista. They are not listed to uninstall. Also, they are not listed in device manager.

    I think that Vista sound is somehow screwed up.

  • josh_ferenc Jun 27, 2009

    Please help

  • josh_ferenc Jun 27, 2009

    yes, I want to use both.,

  • josh_ferenc Jun 27, 2009

    The sound card is part of the motherboard. I do have latest drivers.

  • josh_ferenc Jun 27, 2009

    Driver software is up to date. What now?

  • josh_ferenc Jun 27, 2009

    Still not fixed



3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has answered 200 questions.

  • Contributor
  • 381 Answers

If you want to work done this sound you need to update the drivers sound for windows vista

Posted on Jun 27, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,383 Answers

First remove your usb head set drivers from it.Then g oto my computer property tne hardware -> devcie maanger then uninstall all usb drivers .
Then install again usb head set drivbers then check.

Posted on Jun 27, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Logitech Master
  • 13,433 Answers

Try uninstalling the software for the logitech headset. Or do a system restore to the date before you installed / plugged in the headset for the first time.

Posted on Jun 27, 2009

  • 2 more comments 
  • Ekse Jun 27, 2009

    The problem appeared when you got the headset right?

  • Ekse Jun 27, 2009

    either - one or the other. so I suppose you want a solution that allows you to use both?

  • Ekse Jun 27, 2009

    Do you have the latest drivers installed for the sound card that is build into your computer?

  • Ekse Jun 27, 2009

    Do you have the latest drivers installed for the sound card that is build into your computer?


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Only 2 speakers working

You probably need to re-install the drivers. If a disc came with the speakers insert it and go through the install. Other look on your speakers for the exact model number then go to the Logitech web site. Look under support or drivers and software. Find your speakers and download and install the last drivers for your speakers.

May 22, 2010 | Logitech X-540 Computer Speakers

1 Answer

Installed vista and says speakers are working but no sound comes out

ur Sound and Audio IRQs are frozen by windows, this is due to some OS update issue at Microsoft end....
the only solution is to have an external USB sound adaptor, full details are availbe in my website (Support page)

Dec 14, 2009 | Logitech Z-5300 Computer Speakers

1 Answer

ClearChat Pro USB headset asks for driver upon install

  1. (Vista) Confirm your system restore point first. It needs to be prior to what you're going to attempt here. If it has a recent restore point, great, but if not, make a system restore before you do this, in case it doesn't work.
  2. In the Control Panel, click System, Advanced System Settings, click System Protection, and click System Restore.
  3. (Optional) Try updating your usb drivers before trying the final step, reinstalling the Vista Service Pack 2.
  4. Here's how to verify if your USB (drivers) in the Device Manager are up to date.
  5. Open the Control Panel, System, Device Manager.
  6. Open the Universal Serial Bus controllers (usually at the bottom of the device list).
  7. Right-click, on your first USB, Updating Driver Software. It will look for the update or let you know (which may take a bit of time) that it is up to date already. Repeat this process on all the USB devices.
  8. If that doesn't work, try this: plug in your headset, and keep it plugged into the usb.
  9. In your Windows Updates, re-install the Service Pack 2. After Vista reboots your computer and finishes the install, unplug your headset from the USB and then replug it in. What you are likely to see is a Windows message indicating that it sees the software and is installing it (minus the windows pop-up message of "where's the driver disc for it?").
  10. Now the trick is to get the headset to play the microphone through the speakers appropriately!

Oct 20, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

Volume/Mixer sliders won't control volume after Vista64 SP2 upd

Before you do that I believe the Logitech setup software that comes with the speakers actually controls the volume It over rides the ctrl panl module

and you will also be standing in a long line of kickers.
please rate our help to keep the service online

Aug 19, 2009 | Microsoft Windows Vista Ultimate for PC

2 Answers

Need a compatible software for logitech quick call usbspeaker phn

this speakerphone is not compatible with vista..if u do plz check ur logitech speaker phone with another comp

Thanks for using Fixya

Mar 16, 2009 | Logitech LOG9804401403 Quickcall USB...

1 Answer

Logitech V20 speakers in internet explorer

I have the same speakers, I have never had a problem with Vista, have you tried to restart your machine after you installed (Plug n Play) the speakers?

Jul 09, 2008 | Logitech V20 Computer Speakers

1 Answer

Transfering mail setup from Windows xp to a windos vista machine with EasySuite

I'm not 100% sure about vista because I hate it but I can help you copy all of your outlook express data to a CD\DVD disk & your address book. Your network settings for express account is a phone call to your ISP.
If vista's explorer is set up like XP you should be able to copy your data into outlook express.
Open all these folders on you XP system.
User name\Application Data\Identities\{xxxxxxx}\Microsoft\Outlook Express
Copy the Outlook Express folder to your CD.
User name\Application Data\Microsoft\Address Book. Copy Address Book folder.
Making sure you have everything.
Open, User name\Local Settings\Application Data\Identities\{xxxxxxx}\Microsoft\Outlook Express
Compair the two Outlook Express folder files. CD will not allow copy of same named folder.
If Vista's lay out is the same as XP than copy Outlook Express folder to Vista.
Suggest you have your current ISP setting /account setup before copying to Vista

Let me know if this works for you!
Good Luck & Kind Regards.

Mar 21, 2008 | Computers & Internet

6 Answers

Logitech USB Mic/Headset not working with Vista

if you dont have any installation disk, well just download it from the internet. then install.

Mar 12, 2008 | Computers & Internet

1 Answer

Not compatible with windows vista

Hey Guyz Just Go 2 Google And Search for lgs501.exe or LGS501.exe to Download, and then download and install the application on your Vista PC .Plug in the Gamepad(Rumblepad2 or 1) In ur USB Wen ur Installing it.

If youll have any problems\Errors in installing or playing or if you need any original softwares,Games,Cracks,Patches,Drivers,Help,Gamepad Drivers or Help JUsT EMAIL TO ---

Nov 01, 2007 | Logitech Rumblepad 2 Vibration Feedback...

4 Answers

Logitech headset, new vista operating system

either the headset is not supported by Vista, or you need to right click on both speaker icons, normally coloured red and black and in the properties you need to see if your headset is listed as one of the microphone input devices, if you need to make the Logitech headset the default mic and not the windows generic mic. If you do not see it in the properties then it may not be recognised by Vista.

Aug 13, 2007 | Logitech Internet Chat Consumer Headset

Not finding what you are looking for?
Logitech ClearChat Pro USB Headset Logo

Related Topics:

266 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Radio Communications Experts

Bharat Das
Bharat Das

Level 2 Expert

52 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Brad Brown

Level 3 Expert

17155 Answers

Are you a Logitech Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides