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WD 600 Passport Drive.

Hey Guys.
I seem to have lost my password for my external WD600 Passport drive. It has like a login feature.... And it is not letting me log on. I did a backup on it a while ago and now I need it as my machine's hdd crashed... So I put a new one in and need to get mostly my photos back....
Please see if you can help


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Re: WD 600 Passport Drive.

YESS I CAN JUST EMAIL ME AT and i will fix ur problem

Posted on Nov 07, 2007

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How to remove write protect on my usb flash drive

If you have a write-protected flash drive that you need to access, it can be difficult to change it to allow you access, especially if it is a security-optimized flash drive. However, there are a few practical steps you can take to change the write-protection on a flash drive.


Check for a write-protection switch. This switch, when engaged, will lock the contents of the flash drive and is a very common security feature. It is generally located on the side of the flash drive, and has an "enabled" or "on" position, and an "off" position. Slide this into the "off" position.


Override password security. If your flash drive has password security, but you have forgotten the code, you can try to override the security feature by going to the Start menu and selecting "Run." A dialogue box will pop up, into which you should type in the path to the file on the USB drive you want to access. Note: This only works on USB drives with very simple security. If the security is complex, this will not work.


Format the flash drive. If nothing else works, you can always format your USB flash drive, which will set all your write protections back to default. From there, you can customize them however you want, but all your data will be lost. To format the flash drive, go to the My Computer, right-click your drive and select "Format." A status bar will pop up. Once the status bar disappears, you can change the write-protection settings on your flash drive without incident.

Hope this might help


Oct 07, 2010 | Transcend 4GB JetFlash 110 USB 2.0 Flash...

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Dear Team Today when i try to use my CRUZER U3 (8GB) I GET MESSAGE "you have reached the maximum number of failed password...

Each U3 smart drive comes with a pre-defined number of login attempts. When you have only 3 attempts remaining, you will receive a warning message to prevent losing your data unnecessarily.
SanDisk does not have any method to bypass the password security feature on Cruzer U3 flash drives. SanDisk has not built in any back door or password reset methods. If the password feature is enabled and you exceed the number of incorrect password attempts, the drive will lock. Once the drive is locked there is no way to unlock the drive or gain access to the data stored on the device. You can only select the format feature, which will perform a secure erase (drive wipe) and data recovery will NOT be possible. U3 Cruzer flash drives which are password protected use 128bit AES encryption for data security

Sep 23, 2010 | SanDisk Cruzer Micro 2GB USB 2.0 Flash...

2 Answers

WD 500 g Passport Power Surge

The power surge error means that your external drive is drawing more power than your USB port can supply. The best solution is buying a powered usb hub (USB hub with external power source) and connecting the device through that.

Alternatively (if you're desperate), you could try testing it in other ports - for instance, if you're using it in a front USB port, try the back ports and vica-versa. If you need something on the drive urgently, and you have the option, you could always try plugging it into another computer and getting the data that way, but of course this is only a temporary fix.

The fact that the drive is in a NTFS/FAT32 format shouldn't make a difference with regards to the main issue, which is power....but like I said, your best solution is unfortunately to buy a powered hub and running the drive through that.

Good Luck,


Feb 23, 2010 | Memory Cards & USB Flash Drives

1 Answer

No instructions on how to use MY PASSPORT 500GB portable hard drive recieved as xmas present.nothing in box exept drive

Congratulation on your Passport.
Use the USB cable that came with it to connect it to the computer.
The computer should recognize it.
Open the file explorer to see the My computer. The drive should appear there, along with the C: drive.
Click on the Passport icon and look for an executable file WD-Synch or something similar. Click the executable and you will set it up.
If you do not want to use the synchronizing and other software that came with it, just use the drive as storage space.

If the drive seems not to be working, and if it came with a power adapter, then it should be plugged in. Usually the USB port of the computer supplies the necessary power, but sometimes that is not enough and certain drives have a power adapter.

Before removing the drive you should use the Safely Remove Hardware program.

Dec 25, 2009 | Memory Cards & USB Flash Drives

1 Answer

I canot access my files because the screen with the logon details does not appear. how can I get this to appear again?

The screen login window opens to allow login if you activated the security feature. With the security enabled you cannot even open the drive under Linux or Mac OS.
You may try to download the LaunchPad from SanDisk and reinstall it. But I am doubtful, because any security feature worth its bytes should disallow it. I suppose you can always try to reformat the drive, but you files will be lost.
Hope it helps.

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Lost password and need the data from a sandisk cruzer thumb drive

There is no way to recover the data or password if the password if forgotten. Also, there is a limit to the number of attemps before the device becomes unusable. There will be an error message that pops up when you get within 5 attempts from loosing the data forever.

Did you put a password hint when you established your password? If so, hit the hint button to remind yourself.

Also, make sure you are entering the password correctly. Type your password into notepad or some other program to make sure caps lock, num lock, scroll lock, or any other sticky type key isn't making you enter the password incorrectly when you think it is correct.

If you cannot remember the password, you will have to reformat the drive and loose the data.

Also, once a password is set, the drive can only be read on a windows desktop or laptop. NOT in any other device or operating system. If you need to use it on something else like a camera, printer, game console, or a Mac, etc., then log into the drive on a PC and then disable the password feature.

I hope this helps.

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1 Answer

I can't use my external HD

Do you have any kind of security software/firewall installed? It will often block hard drives because it sees them as a security threat. Disable the firewall or security should do the trick.

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1 Answer



After posting the above, I found the answer on another forum about 10 minutes later. The WD drive is formated in FAT 32. My XP PC HDDs are formated in NTFS. FAT 32 has a 4Gb file size limit.

Answer. Format the WD drive in NTFS. It takes about 10 sec to do a quick format, but of course you lose all the content. Then You can copy anything you like to it. I have just copied a 33Gb video to the disc.

May 09, 2008 | Memory Cards & USB Flash Drives

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