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MY COMPAQ PRESARIO NOTEBOOK CQ50 100EM - DOES NOT

MY COMPAQ PRESARIO NOTEBOOK CQ50 110EM - DOES NOT BOOT UP. THE SCREEN STAYS BLACK AND THE POWER AND CHARGE LED'S LIGHT UP AND THE FAN COMES ON BUT THE HARD DRIVE DOESNT, AND THE SCREEN REMAINS BLANK
PLEASE HELP I WOULD APPRECIATE IT. I TRIED TO RESET THE BIOS, DIDNT WORK.

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  • reefa_docta Jun 27, 2009

    THANKSS FOR YOUR RESPONSE


    I BELIEVE ITS NOT TO DO WITH THE DISPLAY AS I WOULD LOOK INTO IT IF THE HARDDRIVE WAS TO BOOT, THEERES NO SOUNDS IF I PRESS AND HOLD BUTTONS OR ANYTHING. THE LAPTOP IS PRACTICALLY DEAD BUT JUST THE LED'S COME ON. 2 OUT OF THE 3.


    I CANT DO ANY HARDDRIVE TESTS BECAUSE MY LAPTOP DOESNT BOOT? THE SCREEN STAYS AS IT IS BEFORE I POWER IT ON. IVE TRIED TAKENING THE BATTERY OUT AND JUST USING AC. IVE TRIED IT THE OTHER WAY AROUND. WHAT MORE CAN I DO?

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The issue might be with the hard drive. I recommend you to test the hard drive.
If the hard drive test fails, then it is confirmed that the issue is with the hard drive of your notebook.
Click on Testing a hard disk in HP notebooks in the below link to test your hard disk:
http://notebook-solutions.blogspot.com/2009/06/all-about-hard-disks-in-laptops.html
You may also try the steps in the below links:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=23287&lc=en&dlc=en&cc=us&product=3752686
http://notebook-solutions.blogspot.com/2009/05/notebook-solutions-notebook-solutions.html
Follow the steps from No Boot or no Power in laptops

Posted on Jun 27, 2009

  • Satya Santhosh
    Satya Santhosh Jun 28, 2009

    I appreciate your efforts.

    If the hard disk light does not glow then the issue is with the hard disk.


    Sometimes the issue could be even with the RAM but we will hear a beep when the RAM is gone on most occasions.


    If you have recently added a new memory module(RAM), remove and check.


    If you have an additional hard disk, you can try inserting the new hard disk into the laptop to test the latop.


    If the issue persists, you may have to contact HP.

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I have the exact same problem but i tried the HDD RAM and batteries ( including bios battery ) in a cq60 and all work fine ive just been on the phone with hp and they recommend to clear cmos via the jumpers rather than leaving the cmos battery out for a few mins...

my cq50 does still boot into windows if i just leave it for anything up to 5 mins albeit rarely im going to try clearing cmos via the jumpers and hope that works if not it will more likely be a dead motherboard

Posted on Nov 15, 2009

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