My MP3 player had been working fine up until a few days ago when the TouchPad stopped working. When you touch it with your finger, nothing happens...after trying it for a while, I got it to move around a little bit, and managed to get to settings to change the sensitivity to high, but now it isn't even working at all. Is there anything I can do to fix this, even disabling the TouchPad? Please let me know!
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If your MP3 player still has warranty, take it back to the store or get it repair. Try to avg scan all the files on your MP3 player and your laptop as well. There might be a possible virus or a corrupted file that is causing your T.Sonic to froze.
"I figured it out with the help of other peoples problems. I pressed the
menue and middle button at the same time for about 8 seconds until the
apple came up. It took doing it three times. Works just fine now!"
Mine did the same, touch pad became erratic then stopped working, I could still access everything when linked to a computer. Then all stopped, on power up I got a 00000010 or 0000020 error and nothing.
I popped the end caps off, removed the two small screws holding the back on and found the strap of wires connecting the hard drive was almost completely dissconnected. Pushed the connector back together , reassembled and now all working
There is a circuit board under the touchpad that has probably gone bad. You should purchase a Zen Touch with some other problem like bad hard drive or broken screen, but that has a working touchpad, and swap the outer body for the working one.
Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.