Problems with TouchPad

If your MP3 player still has warranty, take it back to the store or get it repair. Try to avg scan all the files on your MP3 player and your laptop as well. There might be a possible virus or a corrupted file that is causing your T.Sonic to froze.

Hi,

Could you please tell me the exact model and brand of your mp3 player? Thanks!

"I figured it out with the help of other peoples problems. I pressed the menue and middle button at the same time for about 8 seconds until the apple came up. It took doing it three times. Works just fine now!"

That's an answer I was gonna say. LOL

try your hardest

http://serviceman.site88.net/index_files/MP3Players.htm

Mine did the same, touch pad became erratic then stopped working, I could still access everything when linked to a computer. Then all stopped, on power up I got a 00000010 or 0000020 error and nothing.

I popped the end caps off, removed the two small screws holding the back on and found the strap of wires connecting the hard drive was almost completely dissconnected. Pushed the connector back together , reassembled and now all working

This is a common hardware fault with this player. I guess it is why the model has been replaced.

The cheapest solution is to buy a faulty player from ebay - around £10 including postage and replace your faulty one. Make sure to check the faulty one does not have the touchpad fault.

It is straightforward to replace the touchpad.

There is a circuit board under the touchpad that has probably gone bad. You should purchase a Zen Touch with some other problem like bad hard drive or broken screen, but that has a working touchpad, and swap the outer body for the working one.

Unfortunately no there is not. These players are basically disposable. If your out of warranty then you should get a new one.

Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.