I CAN'T SEEM TO FIX MY PAPER JAM, HOW DO I REMOVE TRAY 2?
If i don't wrong your model has 3 trays. the first one is a bypass, in front of the printer. the second one is in the middle and then (optional) the third.
if you intend the third, the last (as you can see on your image) on the bottom, only lift up the printer from this tray (you can need of an help by other people).
if you intend the second one and you cannot open the tray, open the first door (used when you change toner), remove toner cartridge and look inside.
take a look behind the printer, there is an other door to inspect the fuser assembly.
for you also a service manual, if you need
http://www-it.desy.de/systems/services/printing/help/Manuals/HP/LJ2420/hp2420-servicemanual.pdf
let me know
Tray 2 should be the one on the bottom and you should be able to put your fingers under the middle section and pull it out.
SOURCE: Tray2 Paper emty message after swapping out tray2 pickup roller
Your problem is more than likely that the sensor lever is not properly positioned. You may also have dislodged the shaft from the drive gears (gears on right out side of carriage). Both are easy to do.
Here's a couple pictures of the exact positioning of the paper sensor positioning. It should freely flip up and fall back down with gravity. Remove the tray and check the flag that hangs down.
Just in case you have dislodged the shaft from the geartrain, here's a free copy of the HP Service manual for the printer that will walk you through disassembling the right side for re-mounting the shaft and holder clip for the shaft.
Hope that helps you. :)
If this resolves the issue, hit me with a Fixya! If not ask me further and I'll try and help you some more.
SOURCE: laserjet 4345 mfp paper jam
13.20.00 can be also caused be a jam near the fuser (the part of the printer that gets hot to make the toner stick to the paper). Remove the toner cartridge and take a look for small scraps of paper along the whole path. Also open the door on the back of the printer and look for paper scraps from there. If you see paper stuck in the fuser, do not use anything sharp to remove it, be careful not to scratch the surfaces.
SOURCE: 13.20.00 paper jam error
hi,
i think you having problem on your pickup rollers maybe it's worn out that's why you having that message always...try to replace the 2pcs, pickup roller to fix your problem..
i hope it would help you...
SOURCE: 13.01.00 paper jam tray 2
The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.
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