When i tried to install window popped up stating that windows xp does not reconize it and i need to contact software supplier for code?

get a later model computer

Hi,

Do you have the original disc?

If the computer originally came with Windows XP pre-installed, there should be a decal on the side-panel of the tower, or maybe the back-panel, stating the 25-character product-key. Is there?

Sometimes, the manufacturer customized the Windows XP product, so that their version could be installed _without_ asking for a product-key -- the modified software will _only_ install on hardware made by the manufacturer. Contact the manufacturer, and order a set of "System Restore" CDs; probably about $20, plus $20 for overnight-courier.

Before (unfortunately!) you started the re-install process, you could have extracted the product-key from the installed copy of Windows, using the free 'PRODUKEY' software.

Microsoft has a program whereby they will give a license to install Windows to any computer donated to a school. Contact Microsoft, or search their web-site for details.

try contacting your supplier!!! he will have the product key and will give u the key!

try win-internals software to get through or advise supplier for web assistants..

Sounds like the download got corrupted. Try Deleting the current copy and re-downloading. If it still does not work, verify that you have downloaded the 32 bit version of the software if there is a 32 and 64 bit versions available.

Not sure whether the Operating System in your Notebook is Vista or XP.

I am providing you the steps which can be performed in both windows XP and Vista one after the other. Try these steps according to the Operating System you have installed in your notebook :

Uninstalling and rienstalling Bluetooth Hardware drivers from your Notebook in Vista :

Click on the Start Menu and type Device Manager in the search field. Click on the Device manager link in the results.

The Device Manager opens in a seperate window.

In this, click on the [+] mark next to Bluetooth Radios to expand the tree.

Right click on any device which states 'HP Integrated Module with Bluetooth' and select Uninstall.

Restart the notebook once this process is done.

Cancell ro close any window which states New Hardware found.

Download the Bluetooth hardware drivers for Vista from the link below :

ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38167.exe


Save the file in the Notebook and double click once it is saved to install the drivers.


Uninstalling and rienstalling Bluetooth Hardware drivers from your Notebook in XP :


Right Click on My Computer and select Properties in the list.

Now go to Hardware tab and click on the Device Manager button.

Device Manager window opens in a seperate window.

Now click on the [+] mark next to Bluetooth Radios to expand the tree.
Right click on any device which states 'HP Integrated Module with Bluetooth' and select Uninstall.

Restart the notebook once this process is done.

Cancell ro close any window which states New Hardware found.

Download the Bluetooth hardware drivers for XP from the link below :

ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32315.exe

Save the file in the Notebook and double click once it is saved to install the drivers.

Additionally, perform Windows Update so that any updates available from Microsoft for that particular hardware device will be installed.

Hope this helps...

This could be a driver issues or is it software .

(Assuming you have XP installed.)
Remove device and software first reboot then reinstall
if you have the disk then reinstall should be straight forward.

Try plugging in the device ,
and use the device manager for the drivers update install.
(while in device manager-select device rightclick and update)

This should fix your issue,
If problem persists,
refer the problem to the retailer you purchased from,
is it still under wanrantee ?,
the supplier should honor the warantee no problems....

You may need to provide proof of purchase for warantee

Let us know the results thanks

There might be compatibility issue. Try running the compatibility wizard in vista. You can start the wizard by typing compatibility wizard in windows Help and Support; it will display a link. Select your powershot software in the list of programs and choose XP in the compatibility mode.

have you tryed the maker of the product?? sometimes if a device is installed in a windows xp envirerment it wont reconize that device BUT willk show up in devices to be installed under the intall mnew devices. hey will be or have a question mark on them and simply install the software fior that device as I have in the past as windows will tell yan to not in stall asm it dosent reconize the hardware THats a BS thing windows has as everything I mean EVERYTHING that I have one mt puter was xp compatable even if the windows says it wasent It was.