I have exactly the same problem as Clayjar. For about two years my printer worked very well. Suddenly however a few weeks ago black ink won't transfer onto the paper while the other colours do fine. It started with black ink streaking. I tried deep cleaning many times with no result at all. I have always been using refilled cartridges so I thought this may have been the problem. I placed a completely new cartridge but again no printing of black at all (while still all other colours work fine). Any solutions?
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Re: no black ink printing
Try reinstalling the printer, as it sounds like a driver problem. This shouldn't happen, but occasionally the drivers get corrupted. And refilled cartridges certainly don't help, and may continue to give trouble even when replaced with OEM ones. Have you tried turning the printer completely off - disconnecting the power lead, for a few minutes? That sometimes clears things.
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If you are getting Incompatible ink cartridge error and These cartridges were replaced a year ago, I think its time you call them once again. ( 1-800-474-6836 ) and report the issue. They will ask you for the Cartridge details like part # and expiry date on the cartridge.
I'm sorry you got that advice to reset your counter, your joy will be gone again when the ink starts leaking out of your printer and the more you clean the more ink will go to the already full absorber. Your paper advance will stop first when ink covers the encoder wheel for the main roller drive. The best you should do now is to have the ink absorber replaced, and get a new printhead to resolve your printing problems. If you really like this printer you should spend a few bucks to fix it right and keep it working much longer...
My Canon printer has TWO slots for black ink cartridges. I assumed one was extra and didn't replace it when I ran out. Text printed just fine with only one installed, but my photos were printing with purple instead of black. I looked into it, and the two cartridges are different: one holds dye-based ink, the other has pigment based. Photos must require both kinds. If your printer is the same as mine, use both!
What many people do not realize is that an ink cartridge and printhead must be used on a regular basis to function properly. Recommendation is a few pages each week. If not, the liquid ink will dry and block the nozzles. First course of action is to purchase new ink cartridges. If this does not work, than purchase new printheads. However, it would be less expensive in the long run to just buy a new ink printer with the cost of ink printers being as low as they are.
Popular Mechanics did an article on this very subject a few years ago and there is a software program on the market that will automatically print a page or two every week to prevent this problem.
I find the best way to clean the heads is buy some cleaning cartridges as they have cleaning fluid in them and use them to clean it will take about 10 or more times to clean the heads then put the color ones back in and try again.
Just keep putting it on clean the head don't do a print out till at lest you have cleaned 10 or more times.
I have a Lexmark X5495 printer and I had it refilled a couple of weeks ago, suddenly i have a message that goes "Order new ink" or something and i check the cartridge but it is still full. I try restarting the printer and even the computer but the printer STILL won't let me print.
The printer is designed so that you have to have ink in all the ink cartridges. They sell more ink this way. I have the same printer and investigated this a few years ago. there is no work around. Peter