Dyson CR01 door is trying to unlock at the end of wash cycle but wont unlock. Emergency door release doesn't work either.

SOURCE: open coin trap

use side of spanner to open the circular water drain plug on coin trap, remove all water.
use flat screwdriver to lift yellow tab at top of coin trap whiloe turning coin trap anticlockwise.

SOURCE: f11 fault code

Hi,

Please find the steps that needs to be taken for trouble shooting F11 fault code specially if there was a power cut.

1, Power off at the machine. Do the next 4 steps within 3 seconds.
2, Press Temperature Button in.
3, Power on
4, Release temperature button
5, press Soil Type button

You will now hear the door lock release so you can get to your pants.

Diagnostic code is now displayed. You can switch the washer off and back on and the error code is clear. If you do this it will work.

I am sure it would help you to resolve the issue.

God Bless.

SOURCE: Dyson problems

Hi there, try calling the Dyson Helpline free on 0800 298 0298. One of our advisors will be able to run through some checks with you and hopefully resolve this.

Kind regards
Darran
Dyson Customer Service

SOURCE: machine saying close outer door but its closed

I'm not an washing machine engineer but I do tend to do all my own home repairs - had to fix this fault this morning,

Quite easy to fix as long as there are no broken parts in the interlock and the solenoid isn't jammed.

UNPLUG FROM MAINS

Remove the top - 2 Philips or flat blade screws - pull backwards.

Remove front door - large flat blade inserted into gap in lower door hinge at back and gently twist to widen gap while pulling the door forward at bottom.

Remove 4 torx type screws (not sure what size) and 2 long torx screws from behind the hinge.

You may want to remove the coin trap door now - it makes the job of removal and refitting the front panel easier. Remember to put a tray underneath!

Unplug the ribbon connector for the front panel from it's socket and the clips - unplug the little pipe from the middle of the front panel.

Gently lift the front cover pulling the bottom edge forward a bit to ease removal. It is not necessary to fully remove the front panel so you can leave the mains switch connected.

Unhook the emergency release strap from the pivot arm.

2 Torx Screws above and below the door latch hole secure the latch assembly. Unplug the latch from a socket past the little foam block on the front - just inside the machine.

You now have the latch. Operation is quite obvious. The door loop pushes an angled plate that swings a hook into the loop. The solenoid when activated pushes a bar down to lock the hook in place and push down on 2 micro switches wired in series as the interlock.

To strip down the assembly unplug the micro switch plugs and push a small screwdriver into the top and bottom catches.

You can now lubricate the latch and check the function of the micro switches using a meter. They a easily replaced if you can find the correct type. (Unofficially - for a home repair - if one is not working you could always bypass one - but I wouldn't condone that obviously)

If you are careful enough - the operation of the solenoid and latch can be checked and observed by plugging the unit back in and pushing the door loop into the latch - be careful of the exposed wires etc - not sure what voltages are there!!

If it's unservicable then a replacement is about £35 online.

Reassemble in reverse - nothing to point out and is quite straghtforward. Dont forget the little pipe on the back of the control panel - it's easily missed.

Hope this helps.

Darren

SOURCE: it would appear door has been locked via child

press and hold the minimum iron button on the front panel until the child lock light goes out then you should be able to use the machine as normal