All of the lights on the front flash, Ive tried unplugging it and plugging it back in later. if I tap the continue button twice for the secondary error code it only blinks the paper jam light.. I have checked the tray area, toner area, and rear and there is no paper jammed or any loose paper, looks completely clear and clean, I am very baffled, appreciate any help, thanks.
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When a printer indicated paper jam, it means one of its sensors does not indicate a movement of paper, where it expects it. In only rare occasions the sensor is defect, but most of the time here is really a jam. This must not be a complete sheet of paper. Can be a little scrap left somewhere in the printer. Sometimes a paperclip fell in or just a paper tray was not put in place. Please open the printer and look careful using a flash light, to see if you can find anything that does not belong in the printer. Then switch it off and really unplug it for a few seconds. Reinsert the plug and switch on. If the error keeps coming back you should call a service centre, although ig you have to send it in for repairs, a new printer is probably cheaper, unless it is still under warranty.
Hi Girlemom. Just had the same problem here. Lift up the lid and slide the ink cartridges to the left. If they are stuck in the middle, this will prevent the printer from starting properly. Then, unplug it, plug back in, and turn on. It should restart normally.
When the orange light is flashing, either paper jam or ink problem is happening.Try unloaging & reloading the stack of paper in the main tray. Remove & reinsert ink cartridges in the printer. You may also clean the contacts of the cartridge and inside the product.
check the paper path, specially where the paper is being pickup. it might still have a small peice of paper stuck in the path. pull out the paper tray. can check the paper path in the front of the printer.
use a flash light if you can not see inside.
unplug it printer after you finished. wait 10 sec and plug it back in. that will clear the printer of any remaining print job, and rest the printer.
if this solve your problem, please rate the answer.
There are 2 different types of flashing patterns with those two lights on the printer.
Resume light and power light BLINKING ALTERNATELY
Problem: Paper is jammed in the printer.
Resume blinking SIMULTANEOUSLY with power light
The print cartridge carriage is stuck.
1. Open the top of the printer.
2. Remove anything that is blocking the carriage path.
3. Turn the printer off.
4. Turn the printer on.
There is something wrong with the printer. (I didn't write it, I am
pulling this from actual HP tech documents, so don't blame me on this
Turn the printer off.
Turn the printer on.
If the printer will not turn off, unplug the power cable from the electrical outlet or wall outlet.
Unplug the power cord from the back of the printer.
Wait about 30 seconds.
Plug the power cord back into the wall outlet.
Plug the power cord to the back of the printer.