Question about Dell UltraSharp 1704FPT 17" Flat Panel LCD Monitor

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Dell 17 inch monitor keeps dying

We have had 5 dell 17inch monitors stop working in the last 2 months. These monitors are now 15 months old. They are plugged into an active outlet but don't appear to getting power (have confirmed that the power cord is working as is the outlet). Is there a known problem with DELL monitors? I would expect these to last more then a year. These were bought new -- not 2nd hand.

They'll replace them (but it is a REAL hassle - and we are without the monitors until they come in). Is there another option to replacing the whole monitor (i.e. is there a fuse or something we can keep on hand and replace them as need -- so minutes of downtime instead of days).

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Re: Dell 17 inch monitor keeps dying

My company ordered over 800 Dell computer with 1704FPTt monitors. To date over 110 of these monitors have gone bad and we are having an average of 4 to 5 a week going bad. You can just imagine the strain this is putting on an already under staffed help desk. This is very frustrating. I want to find out if this is just an isolated problem with us just having 'a bad batch' or if Dell is producing sub par equipment.

Posted on Mar 17, 2008

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Re: Dell 17 inch monitor keeps dying

Those Dell monitors are pretty hardy (I'm looking at one, right now) so I don't know of an issue. However, you may want to seriously consider that the power source might be at fault. See if you can get hold of a volt meter and check your source. Also, if the signal strength on the video feed drops below +/- 2.5VDC then the monitor will automatically assume that the computer's asleep and try to shut off. If it's doing this a lot, (more than just a few times in a day) then you may want to change out the video card(s) with something else. One last thing, and this is a serious long shot, do NOT use the Y-splitters, if possible. They tend to drop the strength of the signal enough, especially if only one monitor is attached. (You might want to check the length of your video cables, too, but they only shipped with 6' cables, so...)

Posted on Nov 09, 2007

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What do I try to get 17" dell 1908pf monitor to stay on? Just goes to black screen after a couple seconds.

If it is a 1908pf, it is classed as a 19 inch monitor, not a 17 inch. Notwithstanding, the device is approximately 8 model years old, which makes it a senior citizen for computer monitors. Most likely candidate is the ballast (inverter) for the backlight system going bad, or the florescent backlight bulb itself is failing. These CAN be repaired, but as old as this unit is, you are better served buying a new one. Modern TVs/monitors can only be expected to last a little over five years anymore. The backlighting circuits are their weak points. Manufacturers are not interested in improving this, since they want you to buy a new unit every 4-5 years, rather than every 10 years as was the case in the CRT days. "Planned obsolescence", as we like to call it, is not unique to TVs either. Newer appliances (fridges/ranges/dishwashers) are all being made "better", meaning all kinds of bells and whistles, but engineered to last half as long as their predecessors. Apparently we can't have it both ways.

Oct 31, 2015 | Dell Computer Monitors

1 Answer

Unlock E178FP monitor menu

I don't know what you're referring to, but here is something i think it might be...

1. Power on the monitor.
2. Press and hold the MENU button for at least 15 seconds.
3. Look to see if an UNLOCK icon appears on the screen.
4. Release the MENU button and wait 5 seconds.
5. Press any button on the monitor to test.
6. Turn off the monitor if it is no longer needed.

Mar 03, 2014 | Dell E178FP 17 inch LCD Monitor

1 Answer

(montior)on light is blinking on and off NO picture

You can look at my pictures to see what is usually wrong with your DELL monitor:

Most of the time are due to bad caps, bad soldering works, shorted transisotrs, etc.
Replacement board:

May 19, 2010 | Dell E153FP 15" LCD Monitor

1 Answer

Dell 17inch flat screen monitor will not remain on, the screen go

If your Dell monitor still under into warranty, better to call Dell technical support and have them replace your monitor coz there is no way you can fix on it.

If the monitor is beyond with the warranty already, better to but a new one than taking it repair that will cost you much.

Thank you.

Oct 06, 2009 | Dell E172FP 17" LCD Flat Panel Monitor

1 Answer

Dell LCD 17inch monitor displaying a square black image

try re-installing the video driver or rolling it back and the reinstalling.


May 07, 2009 | Dell E176FP 17" LCD Monitor

1 Answer

White screen on monitor

o cant suggest anything appart from buying a new one sorry.

please rate my help to you.
thank you

Apr 22, 2009 | Dell E173FP 17" LCD Monitor

3 Answers

Lock/unlock symbol appears in the middle of the screen

5-22-09 Same problem last month. I had the problem a year ago for a month, then it stopped, reappearing this last month. Last week, I finally called support...I was accidentally transferred to a Dell "internal" technical support department...happily a very diligent technician spent a bit of time with me for free...for same problem, even though he confirmed I was over a year past all warranties. He confirmed this was a monitor problem (not virus, malware, etc.). He also confirmed their standard "guidance"/solution for this monitor issue (if under warrantee) is to replace the monitor (i.e. not attempt to fix it). New monitor needed. But problem again gone for last 10 days. So, when fully irritated, buy new monitor.

Apr 03, 2009 | Dell E172FP 17" LCD Flat Panel Monitor

1 Answer

Dell E172FP 17 monitor keeps blinking

That sounds like the backlight inverter board. Check ebay for the board or a repair kit for it.

Oct 22, 2007 | Dell E172FP 17" LCD Flat Panel Monitor

2 Answers

Monitor no display

hi, check out the connector pins if any is damaged or bent, if not try it on a different system just to confirm that its not the display card problem, let me know??

Oct 20, 2007 | Dell E173FP 17" LCD Monitor

1 Answer

Dell 17inch LCD Display - Blank

Hi, My name is Todd and I'm a customer advocate at Dell's corporate headquarters. My team helps customers via blogs, forums, and other tech sites online. You said the monitor is 2 years old. Do you have the original order number still? Depending on how you purchased the monitor it may have up to a 3 year manufacturer warranty and I may be able to replace it if it is within that warranty period. Please email me at if you can locate the order number and I'll be glad to see if its still under the manufacturer warranty. Include my first name (Todd) in the subject line of the email so it can quickly be routed through to me, and include the order or customer number if you have it. Thank you, Todd Customer Advocate Dell, Inc.

Apr 25, 2007 | Dell E173FP 17" LCD Monitor

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