Question about Dell UltraSharp 1704FPT 17" Flat Panel LCD Monitor
We have had 5 dell 17inch monitors stop working in the last 2 months. These monitors are now 15 months old. They are plugged into an active outlet but don't appear to getting power (have confirmed that the power cord is working as is the outlet). Is there a known problem with DELL monitors? I would expect these to last more then a year. These were bought new -- not 2nd hand.
They'll replace them (but it is a REAL hassle - and we are without the monitors until they come in). Is there another option to replacing the whole monitor (i.e. is there a fuse or something we can keep on hand and replace them as need -- so minutes of downtime instead of days).
My company ordered over 800 Dell computer with 1704FPTt monitors. To date over 110 of these monitors have gone bad and we are having an average of 4 to 5 a week going bad. You can just imagine the strain this is putting on an already under staffed help desk. This is very frustrating. I want to find out if this is just an isolated problem with us just having 'a bad batch' or if Dell is producing sub par equipment.
Posted on Mar 17, 2008
Those Dell monitors are pretty hardy (I'm looking at one, right now) so I don't know of an issue. However, you may want to seriously consider that the power source might be at fault. See if you can get hold of a volt meter and check your source. Also, if the signal strength on the video feed drops below +/- 2.5VDC then the monitor will automatically assume that the computer's asleep and try to shut off. If it's doing this a lot, (more than just a few times in a day) then you may want to change out the video card(s) with something else. One last thing, and this is a serious long shot, do NOT use the Y-splitters, if possible. They tend to drop the strength of the signal enough, especially if only one monitor is attached. (You might want to check the length of your video cables, too, but they only shipped with 6' cables, so...)
Posted on Nov 09, 2007
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Posted on Jan 02, 2017
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