Question about Tomtom GO 910

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Tomtom 910 power problem

I have the Tomtom go 910, gets power , can see green light on, but will not turn on.. WHERE IS THAT "so-called" restart button underneath/bottom everyone refers to.. not on my 910???? I did reset but not turning on,its connected to the computer but still is off,. my tomtom is not turning but green kight in on

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I had the same problem. I found a website that showed where the reset is. I used a paper clip and pressed the reset for 15 seconds, then pressed the power button for about 5 seconds and I was back in business. Sorrythat I can't remember the site, but it wasn't hard to find.

Posted on Oct 22, 2009

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It is very small - a pinhole. Use a paperclip to press the button which is sunk inside the small hole.

Posted on Jun 27, 2009

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You need a new motherboard, easy to replace, and a new board from ebay will cost around £22 plus p&p just done this on mine and back up and running.

Posted on Aug 16, 2009

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1 Answer

TomTom GO 910 won't turn on.


Two possibilities:
- if someone has used the wrong charger, and connected it to a 12V supply, the mainboard may be damaged. In that case, you need a replacement.
- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.

Feb 08, 2010 | Tomtom GO 910

2 Answers

My tomtom 910


Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .

Sounds like someone will sue their **** soon as class action .

Sep 05, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Power to same, but not turning on, can't locate so-called


look at the base of your unit with the screen facing away from you, just in front off the rubber bung is flat piece of plastic with a tiny curved out cection on the left hand side, below there is a tiny hole just big enough to poke a pin in their.

May 30, 2009 | Tomtom GO 910

1 Answer

Power to same, but not turning on, can't locate so-called


try lower right hand corner of screen
should reboot will ask you if you want reboot

May 30, 2009 | Tomtom GO 910

1 Answer

Power to same, but not turning on, can't locate so-called "reset" button on bottom????


Looking at the docking area note the gold connection terminals and which end the round coaxial connector is at. You should also be able to see the green circuit board that the terminals are mounted to. Then next to that you'll see a section of the plastic casing that has a little rubber piece in it. At the end of that part of the case opposite the coaxial connector mentioned earlier you should see a small notch in the plastic. That is the reset button. With the unit on use a regular size paper clip and gently press it in and you unit should reboot.

May 26, 2009 | Tomtom GO 910

1 Answer

Tomtom go 730 will not power up.Brand new,used a coupla weeks.


you need to do a hard restart. find tiny hole on under side by bracket mount and press it with a tiny paper clip once. you have to look very very close to see it. you can also try to hold down on power button for 5 to 6 sec.

Dec 19, 2008 | Tomtom GO 910 GPS Receiver

3 Answers

Tom tom 910


Try pressing the reset button, check your documentation for the location...but it's at the connection interface.

May 21, 2007 | Tomtom Go 910 (Europe, USA and Canada...

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