Question about Kenmore 96012 / 96014 / 96019 Electric Kitchen Range

1 Answer

We have a Kenmore model #790.96011407 range with smooth top. It was working fine until recently one, then the other, front burner started operating on their own. They will not turn off when you turn the knob to the off position, and sometimes stay on High regardless of what number they are set to. Today we had to flip the breaker in order to get the burners to turn off. The first thing that happened was that the indicator light for "hot surface" stayed on continuously, even when the stove had been off for hours. Seems there is some sensor problem.

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  • Amanda Bird Jun 13, 2013

    Our stove is doing the exact same thing. Can you tell me what you did to fix the problem. Trying to troubleshoot. Don't want to buy a wrong part that cannot be returned.Thank you.

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  • 969 Answers

If this is happening on more than one burner the command module may be bad, small cicuit board inside control panel. With power disconnected easy replacement. check wiring to each burner control 1st by removing control panel cover. Be careful to remove small screws on either side of panel between panel & burner.

Posted on Jun 27, 2009

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SOURCE: My smooth cook top is cracked, can I still use the burners?

using a cracked cooktop is highly dangerous. i have seen these cooktops shatter because of people using them with a crack. One shattered so bad that the glass was found all over the kitchen and the ajoining living room.

Please dont use it, for your safety, repair or replaced the unit

Posted on May 01, 2009

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SOURCE: My large burner will not shut off on my frigidaire stove.

You need to have the temp regulator replaced.

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SOURCE: Frigidaire electric stove, burners work oven does not. No clock

one of the stoves does not work. What could be the problem and how to fix it?
Thanks

Posted on Sep 13, 2010

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