Question about HP PSC 1610 All-In-One InkJet Printer

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Display states scanner software is not installed. How can I install without the software?

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Software will be on the disc that came with the unit otherwise download from HP website

Posted on Jun 27, 2009

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Error please connect omnivision photo scanner


ser Guide for this scanner and it states:
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I would assume this is the software on the CD and not a downloaded version which may or may not be the same.
It also says:
Note: Please "scanner" any prior version before installing this version.
I think I would start over and try again. Check that all versions, either working or not, are removed via 'Programs & Features' then try the installation of the CD again.
Insert the software CD in the drive then close any Autoplay window if it appears.
Now go to Computer, and right click the CD/DVD drive > Explore.
If you see a Setup or Setup.exe or similar, D/click to try and install the software.

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How can i install driver for benq scanner 4300?


Hi Malik Nasir,
How are you? I hope everything is going well. My friend, first install its scanner's software without attach scanner. After the complete installation, attach scanner with your PC, then it will be detect automatically and then it will detect drivers and the issue will be resolve.

After complete installation take a reboot either software not required.

Good Luck.

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Unable to install software on HP4370 Scanner. Although the previous software has been uninstalled a message appears stating that the software is already installed.


uninstall it completely ....even the driver ...cause if it is a auto-run install it sees that the driver and the printer it is still on ...or ..browse the cd ..and only click on the scanner software
first go to the control panel and remove the software from the add remove programs ...than ..restart the computer ..and than try only software for the scanner If it does the same...remove all drivers and software related with the printer /scanner..and run the complete cd again ...

Mar 24, 2010 | HP Scanjet 4370

1 Answer

Attempt to scan, screen states


This error occurs because the HP scanner can not communicate with your computer and thus won't scan. In most cases this is simply because you don't have all of the necessary drivers installed.
  1. Insert the software CD into your CD ROM drive. The software installer should automatically start
  2. Install the software and restart your computer when prompted
  3. Try to Scan using the Scan To or Start Scan buttons on your printer

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I reformatted my computer with Windows XP home addition and re install all programs except IE 7.
I then re install the scanner driver and HP director that was distributed with the scanner, and after that Director was working fine
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1 Answer

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Here is link to driver. Click on External Mirror 1 to download. Disconnect scanner from usb before downloading and installing the software, connect back only when required by scanner software or after installation.

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1 Answer

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Do you have any scanner software installed to use your scanner with? In most cases a scanner comes with CD that installs a software package that will allow immediate use of the scanner after installation. Once that package is installed, you place picture in one of the corners of the scanner underneath the lid of course and press either the manual scan button that is on some scanners or the button on the software package that you installed into the computer when first configuring the scanner during installation. I assume you have acquired the scanner as a twain source else little will happen.

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