Question about Creative Labs Zen MicroPhoto MP3 Player

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STUPiD ZEN! My zen will not let me put music or pics or videos or anything on it. When I plug it in it charges but my computer will not detect it and I can't put ANYTHING on it! HELP!

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Your USB port might not be 2.0. Plug one side of your USB cord into the back of the computer & with the other side you plug it into your Zen. Run windows media player (it should be windows media 11. If not,upgrade) and your Zen should be detected

Posted on Jun 27, 2009

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First of all right click on that drive and go properties and check the space available - if its 2gb then :-( but if you find the same space like utilized and free space then try the same device in different computer and possible with different OS like xp-3 or 7 and cross your fingers ..

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You should put in the istallation cd before hooking it up. Then afterwards, it will ask you how you want to put music on your Zen when you hook it up.

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Instruction for zen mosaic by creative


I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...

SOLUTION
------------------
-If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update)
-Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again.
-Reconnect your Mosaic
-Right click "My Computer"
-Chose "Properties"
-Click the "Hardware" tab
-Click "Device Manager"
-A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it
-Chose "Update Drivers"
-Follow prompts agreeing to search and auto install
-Once install is done, in a moment the screen on your Mosaic will say "Docked"
-Congratulations!
If you have downloaded the updated firmware this is the time to install:
-Ensure your Mosaic is in "Docked" mode
-Execute the firmware update
-Click "Upgrade"
-Wait (it takes a moment or two)
-Updater will say it is complete
-Mosaic will reboot
-Click "Close"
-Congratulations!

Hope that helps.

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Computer doesn't recognize Zen V


you have to download a disk onto your computer or else try to reset it or try a diffrent USB plug in =]

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When I plug in my Zen Micro to the PC to chage all i get is the flashing charge signal but the devices does not recgharge. This is the same USB that i have used successfully on another PC. it also wont...


I use to have that little player and i remember how it could be tricky on different computers.

from http://www.anythingbutipod.com/forum/showthread.php?t=27711

If these don't work please report back:
4. If the Zen is not detected by or charging from the computer when connected, make sure you are using a USB port on the back of the computer (built into the motherboard) instead of one wired to the case (front or side). That way you are using a USB port with the proper power output.

5. If the Zen is not detected by or charging from the computer when connected, make sure the USB port you are using are USB 2.0 and not v1.1. If you computer is a newer computer, this shouldn't be a problem, but if it is an older computer, it may only have USB 1.1 ports which doesn't output enough power as USB 2.0 ports.

6. If the Zen is not detected by or charging from the computer when connected, make sure you have no other USB devices plugged into the computer (front and back ports), but the Zen. That may be worth a try to see if you can get enough current from the USB ports to begin charging it again. Usually the more devices you have plugged into the USB ports, the less current that will be available for charging due to the power being shared with all other devices plugged in.

7. If the Zen is not detected by or charging from the computer when connected, make sure that the drivers are loading for it properly under Device Manager (no conflicts showing). I believe the Zen will not be detected or begin charging unless its drivers are loaded and working properly.

Jul 30, 2008 | Audio Players & Recorders

1 Answer

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The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.

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2 Answers

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replace usb cable that comes with it with new one.or check connector of your mp3

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1 Answer

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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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Try pushing the reset button with a paper clip while the unit is plugged into the unit. This worked for me.

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