My PC (running Vista) does not see my HP Webcam Deluxe. Why?
My PC running Vista previously used my HP Webcam Deluxe and ArcSoft Magic-i software to transmit video over Skype. Suddenly, the computer does not recognize the camera. Webcam is plugged into my usb port, but no picture and also no LED light. Do I assume the camera broke, or could this be a software issue (e.g. need updated drivers)?
Further, when I download updated drivers, the process cannot complete because Update Tool v1.5 freezes and does not update. Why does this happen?! How do I fix this so that I can at least be sure the problem is not the drivers?
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When you get there, select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down see the webcam driver software and then download and reinstall it. Hopefully this will help...good luck.
Try running the program in compatibility mode for an older version of windows such as vista or xp. If it still causes the usb problems it may have to do with outdated usb drivers. Try running the program in safe mode and see if that works.
If it will only work in safe mode and your usb drivers cant be changed, then you should just buy a new webcam for install a generic webcam driver for it.
1. Your PC camera may not be in mode that is not activated in the program. a. re install the software for the PC camera reboot. b. check you if the program is compatible with the OS Operating System ) you have and go to the manufacturer's site to see if there are any updated drivers for the said camera. c. check all cables for broken of puffed wire end. If you have snagged the cable at one time possibly by entangling your for or pulled the cable this may have resulted your camera cable being damaged. d. try your camera on another PC with the same software installed and see if it respond if so then it is the driver or incompatibility.
Don't worry about the first alert - I always get that.
Webcams run on support software some on flashplayer some shockwave player and some Activex - so make sure these are in place and up to date - check the support software against the machine the webcam works in.
The USB port you are using needs to be checked out as well
Webcam software is notorious for getting locked on to programs that you have been using - I often have to reboot my software by unplugging the cam for a couple of seconds when changing from Skype to Yahoo for example
If the software in the Imaging folder is not being used you could uninstall it in case you have a conflict.
Have you tried to update the driver from the Device Manager ? expand the folder and click on the webcam text - update driver using internet option. Please post any feedback that may be useful to other users
No solution, but I have precisely the same issue. I've reinstalled and removed ArcSoft many times, being careful to clean registries, etc but to no avail. The camera actually worked with Skype initially (plug and play), UNTIL I installed ArcSoft. So I think that ArcSoft "stepped" on a driver somewhere that I can't detect or repair. (I'm using "Driver Detective" but so far it hasn't helped) Will update if I find a fix.
Sometimes webcam software can still be hooked up on a previous program where it was being used, even if the program was correctly exited. Just reboot your webcam software by unplugging the webcam from the USB port for a couple of seconds Re-check your settings
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your webcam as the default microphone. ( If it has a built in mic )
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default Webcam.
Test LifeCam by making a Skype test call.
For more information
about how to configure Skype Messenger, please visit the following Skype Web
When you installed the drivers, did you do so after loggin in as ADMINISTRATOR?? This is vital otherwise it will not work. Also a quote from the manual goes like this quote -"Exit the “Found New Hardware Wizard” by hitting the cancel button. Unplug the VGA webcam from the USB. Insert the software CD into the drive tray. Follow the software installation instructions. Once all software is installed (direct X, HP Web Cam drivers, ArcSoft VideoImpression, ArcSoft Photo Impression), close the HP Webcam window and RESTART the PC. After restarting the PC, plug in the VGA Webcam and run ArcSoft Video Impression to capture a new video." unquote. Hope this helps..................sodeep