Question about Kenmore Washing Machines
It appears your timer/main controller/CCU or balance sensor has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
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PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 15, 2010
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Posted on Jan 02, 2017
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1 of 2 things could be the trouble.
Does the washer drain properly if you manually turn the control knob? If not then this sounds like your pump is either plugged with possible lint and can't move or has died completely. 99% chance pump is the problem and 99% chance it can be an easy fix by cleaning the pump where the Drain Line is attached, worst case scenario pump is to be replaced, but not a overall expensive fix and most can do it without a technician.
Second problem is possibly the time itself, but if the washer is going through all cycles except spin then pump is likely the culprit, cause in spin cycle the machine has to drain the water from the unit as it spins, if it cannot the washing machine basically stops and cannot complete the cycle.
One way to tell for sure if the pump is the problem. When the machine enters the spin cycle and starts making that noise. Manually turn the dial a little bit till it passes the spin cycle, if it continues to wash till it hits the final spin/drain cycle then stops again...your pump is in need of help.
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