Why is nettalk duo has no lights and is stuck in mass storage mode
I was recently told by tech support to push reset on my device to enter tech mode. This put the device into mass storage mode. Then the tech on the phone told me to allow remote connection to my desktop. I said ok, and then he told me he could not establish a connection because I have windows 8.1 op system installed....end of conversation...I was told to get a computer with windows 7. Now I can not get device out of usb mass storage mode which is worse than the original problem because now I can't even use the device at all. OPlease help.
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Go to: https://www.nettalkconnect.com/login
Login to your account, click the "Click Chat" under "Logout" (near right top of page) to converse with a CSR to find out the answers to your question.
Look for a button on bottom or side of device. You will need a pin or pointed object to press down and hold for about 2-30 seconds. This will bring it back to factory default settings.
ANSWER : I have had the solid red light come on every so often. I would power cycle the nettalk and it would be find for a while, then go out again. The solution is to assign the nettalk device a STATIC IP that is outside of the range of ip addresses assigned by your router for DHCP.
Example, my linksys e1200 router by default assigns DHCP addresses starting at 192.168.1.100 and goes to 192.168.1.149. If you assign the mac address of the nettalk to an ip outside that range (that is not 192.168.1.1 because that is your router) like 192.168.1.20 it will solve this issue. whenever the nettalk connects to the router, it will always get 192.168.1.20, I think the nettalk can't handle getting different ip addresses from the DHCP server.
Then tTurn off the nettalk, then do a power cycle on your router.
Login to your Nettalk account and click on the voicemail tab on the left. Make sure to turn off your voicemail settings for your Nettalk device and save settings. Your answering machine should now pick up after 4 rings.
The only way I got the NETTALK DUO to work keeping my SBG6580 is to use it in cascading mode with my old Linksys router. When I plugged the DUO into the Linksys it worked great.
Sorry to say my friend, but the problem is with the Archose. I recently installed a Soundstream unit for a customer of mine, and he had an Archos aswell. The Archose will go in to slave mode, and act as a removeable mass media storage, but that's as far as it will go. Other mass storage units will work fine, you can even use a regular old usb thumb drive, but not the Archose.
I have the same problem and was informed by a tech at Kenwood elec. that the mp3 player has to be put in "mass storage class mode". Can anyone tell me how to do this.
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