Question about Brother MFC-9840CDW Laser Printer
The drum unit was replaced because of immovable marks on one of the drums, not because it had exhausted its lifespan. I followed the instructions (Menu, 8, 4) to reset the drum counter, but I cannot get past 'Menu, 8'. (It only gives options 1-3). The drum life usage indicates a life of 64%. Does this mean I'll lose 36% of the life of the new drum? How can I reset the drum counter back to 100%?
Press the 3 and 9 button at the same time in ready mode.
then the reset menu will appear, press the up or down arrow until you get to drum.
and select 1 to reset or 2 to exit.
it will return the ready state and your done.
Posted on Jun 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 20, 2013 | Brother MFC-9840CDW Laser Printer
Oct 20, 2013 | Brother International Brother MFC-9180
Sep 20, 2011 | Brother MFC-9840CDW Laser Printer
Jan 15, 2011 | Brother MFC-9840CDW Laser Printer
Jan 06, 2011 | Brother MFC-9840CDW Laser Printer
Dec 31, 2010 | Brother MFC-9840CDW Laser Printer
Feb 18, 2015 | Brother MFC-9840CDW Laser Printer
23,616 people viewed this question
Usually answered in minutes!