Question about Xerox 8560MFP/SD Printer

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Color problem I have a Xerox 8560/MFP Printer. When it prints out the blue comes out purple and a few other colors aren't coming out just right. What should I do

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Posted on Jan 02, 2017

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No display


You probably have to replace the display. It is a common problem.

Oct 19, 2014 | Xerox Phaser 8560MFP/SN - 30 PPM...

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My Xerox Phaser 8560 is not printing the red properly. It comes out more llike a brown. The light blue comes as a teal and bubble gum pink comes out like a light pale plum. Peach comes out as beige. Is...


Solution : Print the Troubleshooting Print Quality Pages and Make Sure the Colors Are Accurate CAUTION: Use of inks other than Genuine Xerox Solid Ink may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
To print the Troubleshooting Print Quality pages:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Troubleshooting Print Quality Problems], and then press the [OK] button to print the test pages.
  4. Go through the pages and find the Light Stripes Test page.

    For each color, remove an unused solid ink stick from the printer, and then use the ink stick to make a mark of color next to the corresponding color on the printed page. If the colors do not closely match, that color will need to be purged from the print head. Continue with step 6 if the colors do not closely match.
  5. NOTE: If the colors do closely match, the problem is not related to the printer's hardware. There is no hardware adjustment available on the Control Panel for calibrating individual colors.

  6. Create a document consisting of a full page (100% fill) of the color not printing correctly, or download and use one of the resource files provided in the table below. For example, if cyan ink is actually printing black, create a document that is a solid fill of cyan, or download and open the Cyan fill page provided in the table below.

    IMPORTANT: Make sure to set the Print Quality mode in the print driver to "Standard" and the TekColor Correction to "None" before performing the next step. This will allow the job to purge only the problem color. Other settings may cause the printer to use a percentage of the other ink sticks.

  7. Print approximately 50 - 100 pages of the document, as necessary, until the printed color returns to normal.
IF THAT DOESN'T SOLVE THE PROBLEM TRY THIS: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=156,E=0000000002703198886,K=8233,Sxi=10,Solution=obj(964)

May 27, 2011 | Xerox Phaser 8560N Laser Printer

1 Answer

07, 010.43:35874 Error on Xerox Phaser 8560 MFP


7,010.43: The printhead is stuck in the tilted position, or is not able to tilt forward tothe print position, due to problems.
1.Reboot the printer.2.Clean the print-head area (You should be able to manually push the print-head right to left.)

May 22, 2011 | Xerox Phaser 8500/DN Printer

1 Answer

My xerox phaser 8560 is printing muted color


First off on your screen access troubleshooting, and perform the remove light strips and also remove smears and skips.
Next go to Xerox.com, under support and drivers enter 8560 in the search box. then go to the support page.
You want to look up the procedures for TEC color correction. And follow those steps.
If you are using a generic ink then, all bets are off in getting true color reproduction.

Feb 10, 2010 | Xerox Phaser 8560DN Printer

1 Answer

Patchy color printing, streaks and dull colors using Phaser 8200


I have the same exact problem. I just switched to a mac and the colors are awful. I tried from 3 different macs at work, trying different combinations of color profiles, settings, etc, and the colors always look completely off. Blues are magenta, bright red is a dull reddish, orange is completely brown. It looks like Xerox decided to not even try to make this aspect work with the Mac. This is on the latest Mac book Pro, running Snow Leopard, to a Xerox Phaser 8560 DN.

Jan 05, 2010 | Xerox Phaser 8200 Laser Printer

2 Answers

Xerox Phaser 8560 - I have been having print quality issues for a few weeks - what shows as bright blue on my screen or if I am printing a photo comes out very dark blue, purple comes out navy blue. I have...


Since it's a brand new printer it's probably not the printer, but your set up . Not knowing what program you are printing from, I can't advise beyond that 1) check the reference for the program you are printing from about setting up your color to be compatible with your printer (look under color management). Usually it has to do with your file's color profile matching the printer profile.

Oct 18, 2009 | Xerox Phaser 8560DN Laser Printer

3 Answers

Xerox Phaser 8500 color issue


In all honesty, I suspect the print head has some bad jets on it.
Xerox will not warrany it since there is the presence of non xerox ink in the print head.
When you have tried as much as you have with the maintenance cycles. I would suspect a bad printhead.
When the jets become blocked to the point where you cant get all the colors sprayed onto the drum, you get mismatched colors.

Apr 07, 2008 | Xerox Phaser 8500/DN Printer

2 Answers

Problem printing in color on Xerox Phaser 8200 from Mac


That actually should make magazine quality color.
What are you experiencing? Do the colors not match? Are there smears or light streaks?
I will gladly work with you to revolve your problem, I just need a frame of reference to start.
Let me know.
You may simply need to download and install a different driver.
They are on www.xerox.com you should be running the PS version of a driver for better graphics.

Apr 02, 2008 | Xerox Phaser 8200 Laser Printer

6 Answers

Xerox Phaser 8560 Waste INk


Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..

Feb 21, 2008 | Xerox Phaser 8560DN Laser Printer

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