Question about HP OfficeJet 4255 All-In-One InkJet Printer

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May printer HP4255 always encountered problem of scan failure.

Failure always scan failure. Whenever the technician work on it it works okey. But the problem of scan failure is 3 x a week and cause as money lost and opportunities lost. Can somebody assist ne what part of computer to be clean to removed the dirt that cause the failure. I said this because the technician does not charge us the parts placement whenever they do the troubleshooting . They just clean the system/

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Try reinstalling the latest software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=351125&
This do not seems hardware problem.
If the problem persist, try reinstalling your OS.

Posted on Feb 11, 2010

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