Question about Whirlpool AWM5145/2 Front Load Washer
Taken the whole machine apart, took off top of machine to ensure there were no blockages in inlet pipes, none. Took off back of machine and unclipped grey hose, no blockage, Took off large black hose from main machine, goes into the drum, big black hose had a sock inside. took away sock together with a black rubber plug and some mesh and a woolly square piece of fabric. put back together and tighted all clips then went into front filter and unravelled hair clips etc, snapped off plastic so cant get into front filter now and the machine still will not drain.
you need a new one of these. i took mine COMPLETELY apart and found the impeller jammed. the impeller is a magnet in a sealed plastic carrier with an electro magnet around it. the electro magnet energizes , the two opposing fields spin the inner magnet ( just like a fish tank filter good idea actually!) the inner magnet on mine had a slight crack from factory causing vibration and allowing debris past the seal then jamming the impeller. to check yours drain it with the small drain tube, then get a towel or two and place around the unit at the floor.pull the large black drain cover off and after the gushing tidal wave look inside. you will see the white impeller. try turning it with w screw driver , pen or whatever. you may be able to remove and then clean / reassemble and be good as new. i only needed two tools to tear the machine apart. a Phillips screwdriver and pliers to get the clamps on the pump (2) and the clamp back on the door to drum gasket.
Posted on Apr 25, 2009
When it does not drain and it does not spin, then it is a problem with the drain pump, and the pump must be replaced.
See following suggestion from repairclinic:
It won't drain If your washer won't drain, check these:
It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.
To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.
Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.
If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
Posted on Oct 11, 2008
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