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Can not recieve or send E-mail. However the daily news still comes in.

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The program you are using to retrieve your mail (ie outlook, outlook express, thunderbird)
If it WAS working
Who is your mail server
And if there were any programs recently installed on your PC.

O/S of your desktop is also helpful.


Posted on Jun 27, 2009

  • blueextc3221
    blueextc3221 Jun 27, 2009

    If you are still able to get internet access - chances are the problem lies on the mail server of your ISP (Internet Service Provider) or a mail server problem, and im sure your provider is working on it.

    Give them a quick call to see if there is a service disruption in your area.

    When they have it repaired - you will be able to get and send your mail.

    If your service provider has it as an option - you can use a web-based email program and access directly from their website.

  • blueextc3221
    blueextc3221 Jun 27, 2009

    a POP3 server handles incoming eMail
    A SMTP server handles outgoing eMail
    a NNTP server handles newsgroups.

    usually there is not a problem with more than one server at a time (due to updates, backups, or other scheduled maintenance)

    However if those servers are located in the same building - there may be an unavoidable occurance going on that they are attempting to repair. (power outage, system shutdown, etc.)

    Give it a few hours and try again.

    Im sure it is a problem outside of your connection, and will be restored as soon as your ISP corrects the problem on their end.



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