Question about Hoover F6212-900 / F6215-900 SteamVac Agility Upright Vacuum

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Little suction and pours water underneath machine on the floor. This all happens while i am using the hand attachment tool, but also occurs when i tried just the machine is running..what am i doing wrong. it is new..only used once about 6 months ago

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Press the handle release kick-button with your foot, extend the handle all of the way back, and take a look at the gap between the base of the unit and the handle/reseviour assembly. You should see several black hoses attached to the base and running up into the handle assembly. One of them (either the clean/solution hose or the dirty water return hose) might be cracked. Turns out that might be a common problem with this model. We had a similar problem with the dirty water return hose.

We opted to not repair our unit (terrible engineering!), but you might be able to do it yourself for the cost of the part and several hours of your time. Otherwise, seek out your certified Hoover repair center for more info.

Posted on Jul 20, 2009

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1 Answer

Can't put the floor cleaning attachment on.


Hi Donna! Attaching the bare floor tool is quite easy. Hold the bare floor tool in your hands with the squeegee blade closest to you. Then hook the front of the bare floor tool onto the clear lip at the floor level and swing the tool underneath your machine until it snaps.

Aug 30, 2013 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

My bissell does not have any suction power. It sprays the formula but will not vacuum it up.


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Nov 23, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

I have a bissell pro heat plus. The main suction has quit. The little nozzle still sucks. Any ideas? Was wondering if repairable. Gene


Please check the following:


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Nov 16, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

A friend of mine has a bissell pro heat 2x, which wont vacuum back the water from the carpet on the main floor setting, the hose will spray and vaccuum back. how would i resolve this? if it is a matter of...


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Nov 16, 2010 | Vacuums

1 Answer

MY BISSELL SEEMS TO HAVE THE SAME PROBLEM AS EVERYONE ELSE - NONE WHICH TO MY KNOWLEDGE HAVE BEEN RESOLVED. MY MACHINE WILL DESPENSE BUT NOT SUCTION - WHAT GIVES WITH BISSELL -IT THIS AN ONGOING PROBLEM


Please check the following:


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.


If you continue to experience low suction contact BISSELL Consumer Services at ...

1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 16, 2010 | Bissell 9200 Upright Vacuum

1 Answer

My bissell pro heat 2x does not **** up the water from either the upholstery cleaner or carpet cleaner. Any thoughts as to why? The water and heat functions work it just does not pick up


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:

- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Aug 13, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

My bissell will not suction water from the carpet


Please check the following:


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.


If you continue to experience low suction, please contact BISSELL Consumer Services at...

1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Apr 09, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

3 Answers

Bissel proheat 2x main suction problems


bissel pro heat x2 does not suction up the cleaning fluid

May 25, 2009 | Bissell ProHeat Turbo Deep Cleaner Upright...

2 Answers

Soap/water solution pouring out on floor when trying to use hose & attachments


The attachment hose is torn right where it connects to the motor . And there should be a trigger on the end of the hose right below where it connects to the hand tool.

Oct 01, 2008 | Hoover SteamVac F5914-900 SpinScrub...

1 Answer

Not sucking up dirty water


Sounds like the suction motor is not working correctly. Either clogged with dirt or objects or it is failing.

Check this first:

Not suctioning properly, first check the motor duct gasket. To check this, first remove the tank and place your hand over the rubber square opening.

If your machine does have suction at the duct, continue to check the following:

Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).

Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE
ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.

Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.

The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.

Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.

If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced.
Check the Tank Lid and Tank for damage.

If there is no suction there, please take your machine to a BISSELL Authorized Service Center for inspection.

Jul 31, 2008 | Bissell 1699 ProHeat Clear View Upright...

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