Question about Sprint BlackBerry 8703e Phone

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My blackberry 8703e stopped working its flashing on with a hourglass then goes blank

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Charge your blackberry 8703e again,After charging take out the battery and sim and re insert it.Switch it ON then connect it to computer and check device is able to find in computer.then re install the operating system of your blackberry.

Posted on Aug 11, 2009

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First step - do a hard reset. take the battery completely out of the phone and leave it out for at least a full minute. put it back in and see if this fixes it; if not, next step would be to reload the handheld software. go to, do a search for Software, choose your model of phone and follow the instructions to download to your computer and install it on your phone (you can post another topic here for detailed instructions if you need to). if that doesn't resolve it, the phone would probably need to be replaced - you could call your wireless provider's customer service line for assistance.

Posted on Jan 15, 2010

  • marybeth1986 Jan 15, 2010

    also, before reloading the handheld software, use the desktop manager
    to create a back up of the information on the phone...otherwise, you'll lose EVERYTHING saved on your phone.



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Im currently with cricket, just bought a new rim blackberry 8703e sprint on ebay, do i have 2 get it unlocked before use it. do i have 2 get it flash

Are you going to use this mobile on verizon? If no, then you cannot unlock this phone. If yes, you can buy, just make sure that the ESN Number is clean.

Jan 01, 2011 | RIM BlackBerry 8703e Smartphone

2 Answers

Is it possible to unlock a BB 8703e CDMA phone through Sprint

You can only unlocked phones that are GSM (Uses a SIM CARD)..SPrint is CDMA (NO SIM CARD) network and cannot be unlocked

Dec 30, 2010 | Sprint BlackBerry 8703e Phone

2 Answers

How to flash my blackberry 8703e that i bought on ebay to my boostmobile account

go to option,security option,press the scroll choose wipe and insert blackberry for the code

Apr 10, 2010 | RIM BlackBerry 8703e Smartphone

1 Answer

Hourglass of death need help

have you tried downloading and reinstalling the handheld software? if not the phone probably needs to be replaced.

Aug 03, 2009 | Sprint BlackBerry 8703e Phone

1 Answer

Seeing the rotating hourglass of death frequently. Often have to remove the battery and reboot. Ideas?

reload handheld software might fix can download from and follow the instructions there to install it on the phone. that doesn't work, it may need to be replaced.

Jul 13, 2009 | Sprint BlackBerry 8703e Phone

1 Answer

8703e stuck rebooting continuosly

if you installed them from any site other than, the app is a 3rd party program and as tech support reps we always recommend to customers that they do not download and install them, as we dont support them, and they can cause problems with the phone. i would honestly suggest removing the application with the desktop manager, then if that doesn't help, reload the handheld software for the phone.

Jul 13, 2009 | Sprint BlackBerry 8703e Phone

1 Answer

Power cycles but never starts

You said you'd tried a reset - both types!?

Hold these keys down simultaenously - ALT+RIGHT SHIFT(CAP)+DELETE

Power back on.

If that doesn't work - try a double soft, where you follow the above, wait until you have a blank screen and then repeat - You should get another blank screen followed by the hourglass.

Apr 19, 2009 | RIM BlackBerry 8820 Smartphone

2 Answers

Can I unlock a Verizon Blackberry 8703e to work with metroPCS? I already unlock my blackberry 8703e with but know i want to use it with metroPCS and I can't because...

no they just dont allow this they want you to buy and spend money on their phone i hat verizon sprint anything that doesnt have a sim **** because of this!

Nov 13, 2008 | RIM BlackBerry 8700c Cellular Phone

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