Question about Sony VAIO VGN-N110G/W Notebook

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Hi, I have a Sony Viao with a built in

Hi, I have a Sony Viao with a built in webcam. it works on the software 'webcam companion 2' but when i sign into messenger and try to use it. it states 'We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again'. i have nothin further opened on the laptop. could you please advise. Thanks

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In the messenger, it's required to configure the webcam. Please launch messenger then click on the Tools, Audio and Video settings. In the next window, select the webcam device to be used.

Posted on Jun 27, 2009

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Have you run the audio and video wizard in messenger under tools?

Posted on Jun 27, 2009

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My sony viao vpceh15en, webcam showing a negative image ,though i re installed driver software,arc companion,i also called the customer care , but when i change the default setting speciall gamma setting...


try to uninstall arc and check your cam.
If you're having problem only when using Skype, check tools>options>video settings>webcam>picture>check black and white if it is active. Good luck!

Mar 31, 2013 | Computers & Internet

2 Answers

I have a sony vaio with built in web cam and windows 7 but i cant use the web cam . why is that?


Are you using the Sony Webcam companion? If not ou can download the application from Sony Vaio website. ( Sony Web Cam Companion ). If you are trying to use skype or any other video messaging software: Try to check if there are other video chat application running in the background of your computer. Open the system configuration utility (Windows key + R > msconfig ) then go to the Startup Tab. Uncheck all application that is related to video chat and leave the preferred video chat software active (checked). Restart the computer and viola! You can now use your webcam for video chat.

Jul 04, 2011 | Sony VAIO EE Series Notebook VPCEE31FX/WI

1 Answer

Webcamera doesn't work


1. Check if Imaging Devices is listed in device manager.
2. Uninstall and reinstall the webcam companion software.

Use the Arcsoft Webcam Companion Software to use the camera to capture videos and pics. Click on start and type Webcam Companion in the search bar and press the enter key.
This will open the webcam companion software, then click on the capture option to use the camera. If you want to use the camera with any messaging software such as Skype, Yahoo Messenger etc, it is required to close the Webcam Companion Software or any other web messenger software.

The camera can be used with a single application at one time.

May 28, 2011 | Sony VAIO EE Series Notebook VPCEE31FX/WI

1 Answer

I can't activate my laptop's webcam. the model is VGN-FW vaio


1. Verify if the webcam drivers and software is installed in the computer.
The WebCam Companion Software contains teh drivers for the camera.
2. If the WebCam Companion Software is available and there is an error message like, no camera detected or camera in use. Then, ensure to first singout from any third party messenger software such as Skype/Yahoo messenger and exit the messenger. Ensure the messenger is not running in the background and you have successfully quit and exit the software after logout.
After that, use the WebCam Companion Software to make the camera working.
3. If the issue persists, check if Imaging Devices is listed and has the Sony Visual Communications Camera driver installed under device manager in the computer.
4. Press the Windows logo key +R key together to access the RUN window and type the command "devmgmt.msc" without the quotes, press the enter key.
5. In device manager locate Imaging Devices. If not present, reinstall the WebCam Companion Software, Sony Firmware extension parser device driver, Intel Chipset Driver and Sony Shared Library.
Download and install the driver and software from the below links.
Ensure to uninstall any previos software of webcam companion before reinstall.

Webcam Companion:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3654&os_id=28
Chipset Driver:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3624&os_id=28
Shared Library:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3630&os_id=28
Firmware Extension Parser:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3540&os_id=28
Ensure to restart computer after installing the software and driver.

Apr 01, 2011 | Sony VAIO VGN-FW140E/H Laptop

2 Answers

How can i use built in camera in sony vaio vgn-ns230e as i can not find the cam after changing to windows 7


Windows 7 has no built in webcam software like Windows XP did. It will still work in Skype like normal, but you must download 3rd party webcam software to view your webcam for anything other than video calls.

Mar 26, 2011 | Computers & Internet

1 Answer

Hi.. my Laptop's built in camera is not working. Dont really know what is the problem as I've never used it yet neither I can find any setup info to locate is it ON or OFF. I mean I'm an old timer so...


Hi salkh10,

The Motion Eye Camera on the Computer will be enabled automatically when the Computer starts. You will need to open the "ArcSoft WebCam Companion" Software to use the Camera.

You can locate the ArcSoft WebCam Companion Software by click "Start", "All Programs", "ArcSoft Webcam Companion".

This should help you to use the Camera.

If the Camera is not working in the Webcam Compnion Software, you may need to re-install the Drivers and Applications to fix it. Please try using the Application to check if that works.

If not, please post back with the version of the Operating System installed in the Computer.

Thanks,

Good Luck!

Thanks for using FixYa.

Oct 21, 2010 | Sony VAIO VGN-SZ480 Notebook

1 Answer

How do i set up my webcam built in my laptop its motion eye?


Hi remopuccio,

You can use the Motion Eye Camera using the "WebCam Companion 2" Software installed in the Computer. To locate the Application, please click "Start", "All Programs", ArcSoft WebCam Companion 2" and "WebCam Companion 2".

If the Camera is not working with the WebCam Companion 2 Software, you may need to re-install the Camera Applications and the Drivers in the Computer to fix the issue.

Hope this helps.

Good Luck!

Please post back if you require further assistance.

Thanks for using FixYa.

Oct 20, 2010 | Sony VAIO VGN-CS215J/W Notebook

1 Answer

My sony motion eye software stopped working out of


the camera software that sony vaio vgn-ns190j/s uses is arcsoft webcam companion software..

1.uninstall the arcsoft webcam companion camera software from programs and feature
2.uninstall the camera driver from device manager
3.download and install the camera software from

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS190JS&upd_id=3834&os_id=34

hope it works! goodluck ü

Mar 29, 2010 | Sony VAIO NS Series Notebook

1 Answer

My built in webcam dosent work (webcam companion)on my sony vaio vgn-ns140e what can I do?


Hi,
Go to
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNNS140EW
Download the webcam driver, and install it. This should clear the problem. Kind regards

May 14, 2009 | Sony VAIO VGN-NS140E/W 15.4-Inch Notebook...

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