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M
Matt Posted on Jun 19, 2014
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Why will my mic work for phone calls but not on any applications?

I can make phone calls and be heard but all of my apps (several) that need the microphone will not pick up any sound when recording. Any ideas? I'm stumped.

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fggmplus

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  • Posted on Jun 19, 2014
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There must be some disconnect in the operating system of the phone that is causing it....may need a reloading of the op system.

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  • Posted on Jun 19, 2014
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1. Make sure the mic is not set to mute.
2. Check your battery charge. Low charge may turn off video.
3. Your operating system appears to be Marshmallow. I am not sure what application you are attempting to use for voice chat. It might be Google Duo, Facebook Messenger, Hangouts, or Imo, among others. If an application is not working, one generally tries reinstalling it.
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Okay well, there can be a few possibilities :
1) Your microphone is muted. May be you mute it accidentally while you are on phone. Or maybe you've made some changes to your hardware recently but installing some app- all in all just make sure the microphone isn't muted.
2) Your phone microphone is damaged. In that case you need to get it repaired from a nearby mobile center. If you still have your phone under warranty then you can get it replaced by the company itself.

One way to check whether your mic is broken or not is try using earphones with a mic. See if the other person is able to hear or not.

Do try to reboot your phone. That sometimes fixes the problem.
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Long press the menu button to access "google now" page. Hitting menu again gives settings option. From there, disable voice open for OK google.

Good luck!
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