Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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Leapster 2 showing white screen

We have just changed the battery's one the leapster said that it was low, one we changed the batteries it would just show a white screen and you can still here the sound but nothing but a white screen appears, how do i fix this?

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  • susanhindman Jun 26, 2009

    Know i tried adjusting the screen and thats not it and we only use the battery pack that came with the system, no rechargers or anything.... it was fine earlier then i changed the batteries and it is just a white screen showing up so i tried a different set of batteries and the same thing it is just a white screen but you can hear everything that is going on just cant see anything HELP ME

  • susanhindman Jun 27, 2009

    Thanks for trying, anyways i just took out the game and blew in (where you put the game at) and oddly enough after i did the recalibration method it just started working again,thank you god because my four year old was about the drive me insane, i think he lives with it next to his side and i just got him a new game todat b.c he had to get his four year old shots, so i hopefully it want happen again but thank you for helping me this is a great site with great people.

  • knitefalcon May 11, 2010

    I have a silly question -- is it possible you need to adjust the brightness level? I only ask because I know that happened to me. The other question I wondered -- do you have the kind of charger will you plug the entire thing in,because sometimes leapsters can overheat -- and that could cause a white screen.



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I'm really not sure at this point -- there aren't to many things you can do with a leapster to fix the old is it? Wondering if Leapster will do anything for you if it's too old to exchange at a store. Typically screens turn white if they need to be refreshed OR if they have overheated or been left in a car or a hot place -- because the lcd gets messed up in extreme heat. Wished I could help you more then that...but calling leapster sounds like your only option right now..unless exchanging at the store is possible.

Posted on Jun 27, 2009


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    • 1Put the screwdriver into the screw hole in the small panel on the back of the Leapster. Remove the screw, and open the panel.
    • 2 Remove the batteries from the Leapster and discard them. Find the small "reset" button behind the panel cover. The reset button should be black or red
    • 3 Press the reset button with the pointed object. Hold the button down for about three to five seconds.
    • 4 Put fresh batteries into the battery chamber. Make sure the flat side of each battery connects with the springs in each battery channel. Screw the panel cover back into place.
    • 5 Press the Leapster's "on/off" button. When the Leapster comes on, enter the country informationicon1.png and the player's name.
    • 6 Press the "hint" button, which opens a pop-up help menu. Press the "A" button. Use the stylus to touch the center of the small crosshairs on the screen to calibrate the touch screen.

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Screen doesn't light up

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My daughter's Leapster 2 Handheld game's screen is dark. She cannot see any of her games that she tries to play. I tried using the brightening button, but it doesn't help. Also, have replaced the batteries...

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I had purchased the leapster 2 for my son for christmas,the touch screen is not working now.It turns on but u are not able to do anything with it.What should I do?

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How do you turn it on.

HI, try these steps...

  • 1

  • Change the batteries. Sometimes this seems like a simple and obvious step, but is often overlooked. The Leapster console runs off of four AA batteries.

  • 2

    Hold the power button on the Leapster console. If you still do not see a display on the screen with a fresh set of batteries, then you got one of the bad consoles. This was a bad batch of consoles that were sent out by Leapster.

  • 3

    Contact Leapster customer support. They should be able to replace your Leapster learning system free of charge. With all of your information ready, it should be quick and easy to get a replacement console.

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    Jul 14, 2009 | LeapFrog Leapster 2 Learning System

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