Question about Jenn-Air Refrigerators

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Jenn-Air JFC2089HES ice maker

When my ice bucket fills up, the shut off arm stops the ice maker from making more ice cubes. For some reason, if the ice maker is not continually making ice and doesn't run for a period of time (still can't pinpoint how long), it seems to freeze and stops making ice cubes, even though the shut off arm is lowered. I need to manually add water to the ice maker to get the system to work again and it will continue to run as long as it's making new ice.

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Try letting it thaw out and re start it.

Posted on Jun 19, 2014

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1 Answer

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Icemakers cycle cubes from the air temperature inside the freezer so you can't do much to increase speed except adjust the freezer control colder. As to the bucket not filling, most icemakers have a feeler arm or plastic paddle that is suppose to sense the ice level in the bucket. Make sure the feeler arm or paddle at the bottom is free and no sticking or hitting anything. It needs to move freely ask the icemaker dumps the cubes. If your refrigerator is less that a year old it should be under warranty and a free repair to you.

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With the arm up in the ice tray, the water solenoid valve should be closed. When the arm drops, that tells the ice maker to open the water solenoid valve to fill the ice maker tray. It sound like the leak is at the inlet side of the water solenoid valve. On some models its not easy to get to, but follow the water line to it. Hope this is it for you. Good luck.

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My ice maker was making noises and I looked at it and a piece of ice was obstructing the ice ejector. I removed it and it worked fine for a week. Now it fills with water, freezes, but they are not...


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1 Answer

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1.Check shut off arm fails to move due over stored ice cubes in the ice bucket. Remove ice cubes and make free shut off arm to move.
2. Check water pressure.If less pressure will cause for non making ice cubes.
3.Check freezer temp. Setting must be 5degree and less.
4.Check power to solenoid valve for water flowing is working. Locate your ice maker, remove the ice bucket. Pull the coveroff the end of the ice maker. Locate the holes "V" and "L". Take a paper clip(jump clip) and tape. Straight the clip and put tape in middle. Hold the tapedside and insert the clip into "V" and "L". This sends the power to water valve.If water goes into ice maker, water valve is good. If not mechanism of solenoid is dusty. Call repairman to clean and re fix it. Thanks.

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1 Answer

Doesn't make ice cubes. Water doesn't come in.


Hello it sounds like the timer on the ice maker may be the cause. If you open the freezer when the fan is off raise and lower the arm on the ice full shut off. listen for a faint clicking noise you wont hear if fan is going. If it does not click the problem is going to be in the actual switch. I have repaired several with this same problem with the switch but you would probably rather invest in a new ice maker or either buy some trays. As the ice makers can cost up to 200 dollars in some models. The only other thing to check is if the water line is bent or crimped off.

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1 Answer

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I took the arm of the ice-making machine out of the slot and put it back in, pushing it snugly inside the slot, then raised and lowered it several times. Then, with the arm in the up (stop making ice) position, I felt inside the ice-making tray, where I noted there were ice cubes as well as a sheet of ice at the base of the ice-making tray. I poured approximately 24 oz. of hot tap water into the tray to melt the sheet of ice. I turned the freezer temp control to "warmer". I think the freezer temp setting was too cold, causing the ice maker to freeze the water before it could make cubes. I have a working ice maker again!
Cynthia

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1 Answer

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I was able to solve this problem by doing the following:

1) Carefully (because there may be sharp metal blades in this area) reached into the upper left compartment of the icemaker and pressed down on ice cubes that seemed to be lodged there and were protruding slightly above the slots they should have been passing through.

2) Press down on the cubes, forcing them through the slots and into the cube container below

3) Lift the metal arm, remove and completely empty the ice cube container

4) Return the ice cube container to the freezer, making sure it is seated properly

Close the freezer and wait until the ice cube maker begins to make new ice cubes. The sound should stop in around 10-15minutes.

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