Question about GE 25840GE3 Cordless Phone

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No dial tone both units

Both have good batteries, charger works, pager works. Had pohnes for several years. Pluged a different pone into jack and that phone will get a tone. Error on phones reads "unavailable"


thanks

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You have almost left no stone unturned. It is either a bad base station or a bad cord between the base and the jack. Try a new cord.

Posted on Jun 27, 2009

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Dsl hooked up first then phone. worked fine for a while now nothing on phone but internt works. why


It could be one of several issues. I'd first check and replace the DSL filter. These can get damaged during a thunderstorm, even if there is no direct lightning strike. (Some filters may be in the service box and should be replaced by the telephone company repair crew.) Next check your phone line at several jacks, including the service box connection, if you can. I like to use an old wired phone to check for dial tone; an old rotary phone is my preferred tool since it rarely fails. Not all phone services have an RJ-11 connection in the service box. In that case, you need to contact the phone company to test the service.

If you have a dial tone at the service box and not at other jacks, you'll need to check for damaged wires in your walls and jacks. The jacks are fairly easy to check. They either have screw terminals or keystones. For the screw terminals, you strip a new section of the broken conductor wire and place it under the appropriate screw. For keystones, you do not strip the wire; just push in the wire with a punch down tool. The tools are available at most hardware stores in the electrical section. See http://cablesupply.com/content/47-telephone-connections-and-rj11 for the wire color to terminal location. Your phone company will correct inside wiring issues for a fee.

If you do not have a dial tone at the service connection, your telephone provider will fix the problem for free. There is probably a damaged wire outside your home.

If your spare phone gets a dial tone, then the original phone has a problem. If it is a cordless phone, check that the base unit has power. Next check that the handset batteries are good. Replace the unit or have it serviced if the transmitters or receivers can't communicate.

I hope this helps.

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