Question about Washing Machines
Just had a coupler go out with a large load of clothes. I asked my wife over the phone to try to start the washer again so that I could diagnose the problem. The washer didn't do anything so I waited till the next day when I was home. Took off the outer housing and discovered the coupler sproket on motor side busted. I replaced the sproket and rubber grommet and put it back together confident that I had fixed the problem, wrong! The machine will fill up as usual, but will not agitate. It won't even make a sound except for the timer during the agitation cycle. When the timer goes to spin, the motor will take off and spin out the water just fine. Is there a fuse or relay that I may have blown asking my wife to start the machine again to troubleshout?
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Posted on Jan 02, 2017
That sounds like a clutch problem - probably just worn and need replacement. Will definitely need to pull to find exact fault.
Posted on Nov 16, 2008
You have a problem with the motor coupling. Top-load washers use what's called a direct-drive system, meaning it does not use a belt but what's called a "motor coupling". I probably replace 5 a week because these little guys break because of 2 reasons that i've found.
1) The break mechanism is too dry and causing the basket to stop at a holt, which puts a lot of strain on the coupler.
2) They break because of over-loading. I don't think you're over-loading though because it was find for 5 straight years.
Good luck to you. The repair is kind of hard to do on your own for the first time, so I would call an authorized technician. It will run you anywhere between $90 to $120 at most.
Best of luck!
Posted on Jul 16, 2009
Yes, you have a direct drive coupling problem. Use this video to replace your part.
Posted on Aug 13, 2009
Testimonial: "Thank You! The diagnosis confirmation and repair video helped. There were some differences between my Washer and the repair video, but figured it out"
THIS IS A TYPICLE PROBLEM . BETWEEN THE MOTOR & THE TRANSMISSION THERE IS A COLLECTOR ASSEMBY (THREE PIECE
SET) REAL EASY TO GET TOO EASY TO FIX . ALSO COST EFFICENT
Posted on Sep 21, 2009
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