Question about HP Photosmart C5180 All-In-One InkJet Printer
I am trying to scan on my HP Photosmart C5180 All-in-One. I get the following error message - The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "Copy.msi" in the box below. I tried installing the missing file from the HP Web site since I don't have the CD, but it didn't work. Anyone have any ideas?
I am just an average personal computer user learning as I go along, so please no high tech explanations. Thanks.
You will have to download the whole program from HP.
Here is the website -
For XP: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-42045-1&lc=en&dlc=en&cc=us&lang=en&os=228&product=1153481
or for Vista: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47461-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=1153481
These are 300 mb and once you have them save them to desktop, or to the hardrive in a temp file. Run it and it will re-install the program.
What probably happened is you loaded a program which overwrote something in one of the files, or you removed a program that took something important with it. Believe me it happens all the time, so don't feel bad.
Posted on Jun 26, 2009
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Posted on Jan 02, 2017
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