Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer door will not lock so it will not spin

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 331 Answers

There is a locking mechanism that is not alighned properly or the mechanism catuator is froze..look here www.techray1.com and click on the guru guy. the link will take you to a site that bhas the drop down menus that will assist you on the part needed and basic troubleshooting. I am 90 percent sure that the mechansim has failed

Posted on Jun 26, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

All cycles are working except the spin cycle. I have visually inspected the wiring connections and motor and dont see any obvious issues. There are no error codes and the LED lights seem to be functioning...


Because of the high spin speeds of front load washers, the doors are equipped with a latch and lock mechanism to prevent the door from being opened during the washers operation. These locks will often be actuated by a solenoid or wax motor to ensure they remain latched during the wash cycle. This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.

Jul 02, 2011 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Model fwt645rhso will agitate but won't drain out, on spin cycle washer spins one way, stops goes back the other way, but water will not drain out. Does not rapidly spin on final cycle. Any...


There's an auxiliary switch in the door lock.switch assembly that is activated at the end of the wash cycle for the machine to advance to the spin cycle. The machine will NEVER advance to the spin cycle unless the auxiliary switch is activated as a safety feature to prevent the door from opening during a high-speed spin cycle that may result in physical injury. The drum tumbles back and forth while the machine control checks the auxiliary if activated but since it's not, the control will not command the motor speed control to spin the drum at high speed. These symptoms may indicate a faulty door lock/switch assembly and may need replacement. Click on the links below for the detailed troubleshooting instructions and replacement of the door lock/switch assembly.

Electrolux and Frigidaire Washers Door Lock/Switch Assembly Troubleshooting

Replacing the Door Lock/Switch Assembly on Electrolux and Frigidaire Washers

Jun 18, 2011 | Frigidaire GSTF1670A Front Load Washer

1 Answer

The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.


Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

Jun 10, 2011 | Washing Machines

1 Answer

Washer is acting erratic. spin cycle works sometimes. stops half way through cycle sometimes. got a new belt. what's next? pump or timer. both are spendy $ thanks. frigidaire FTR630ASO


The control monitors the door lock prior to and during the spin cycle as a safety feature. The washer will not advance to the spin cycle when the door lock is not activated and stops when the lock is deactivated during the spin cycle.

In your case, the door lock is working intermittently causing the washer to spin intermittently. This is probably due to a faulty door lock and switch assembly or poor connection at the control board or at the assembly itself. Replace the door lock and switch assembly if necessary.

Apr 06, 2010 | Washing Machines

1 Answer

Im having trouble with my maytag neptune tl washer it wont finish the spin cycle


Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



Oct 25, 2009 | Washing Machines

1 Answer

Maytag neptune washer MAH-1 start button turns off, does not spin


Hi!

Is it pumping water? If not then pump is bad.
Is the door locking? If the door will not lock, the washer will not enter a spin mode. See if the lock light is lite on the console.

Check for continuity across the Door Lock, Spin Enable Switch when the switch actuator button is pressed in. If there is no continuity across the Door Lock, Spin Enable Switch, replace the Door Lock Switch Assembly.(Check for 120 vac across the Door Lock Wax Motor)

Please rate this solution and ask for further clarifications if needed.

Thanks
Rylee

Feb 13, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Control Lock


Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

14 cycle front load washer fridgidaire


press cancel. (turns off washer)
press start/pause (wake up)
hold cancel and start/pause 10sec

last error code will come up.

E47 door lock error

check wires connections to the door lock..

replace door lock..

hope it helps

Aug 08, 2008 | Frigidaire ATF6000ES Front Load Washer

2 Answers

Kenmore front loading washer/NOT SPINNING in cyle


replace your door lock switch it will run fine till you git to final spin then stops if i not missing the point the model no. will start with a 417 even door locks the switch is bad

Feb 24, 2008 | Washing Machines

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

268 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

587 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...