Question about Creative Labs ZEN Vision:M Digital Media Player

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Screen Frozen I was Listening to my music when all of the sudden, the song froze and made a wierd buzzing sound. I took the battery out and restarted it like I always do, and since then, it just goes to the intro screen that reads, "Creative", and that's it. No matter what I do, I cant get it past that screen. Please help me with this issue.

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Re: Screen Frozen

This is not a Zen Vision:M. Likely a Zen Micro. The hard drive is bad and will need to be replaced.

Posted on Nov 07, 2007

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After listening to the first song, i flipped to the next and it froze!

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Sansa e260 problems : Music files freezes the sansa and restarts it.

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

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