Question about Maytag Neptune FAV6800AW Top Load Washer
I have the Maytag Neptune TL Washer and have not been happy with it. The clothes end up in a big twisted knot which causes the machine to be unbalanced and not finish it's cycle. This happens even when I put then in the washer individually and not tangled up. Also I can only wash HUGE loads. When I was a small load it goes unbalanced and won't spin out the clothes. Any suggestions or information you can give me?
I assume you are taking dc/UC errors to the console. This is a classic problem with the FAV6800AW/FAV9800AW after the 3yr to 5 yr mark. I own the machine and decided to learn what was involved to repair the machine. Take a look at this post and see if will give you some insight to a DIY fix to resolve the unbalance errors. No fix for the tumbler action of twisting up the clothes. After a re-lube of the one-way roller clutch bearing I could wash a single pair of socks or over load the wash basket with bath towels and extra water in the tub with no unbalance errors (dc/UC).
Shout back if you have any questions.
Here is a quick test for the TSD sensor but I believe you have a clutch issue. The TDS test is in the SM I’ve typed it out if you want to give a quick check. I’m sure you will pass and find the one-way roller clutch berings are dry/rusted and causing the dc/UC unbalance condition.
3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
3b. Press the Super Wash key display reads “in”…something like that.
3c. Press Delicates the Display will show “UC” (Unbalance Closed).
3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
3e. Press Hand Wash.
3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube or replace if necessary. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
Posted on Jun 26, 2009
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Posted on Jan 02, 2017
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Neptune TL Washer FAV6800AWW
Go to the 5th post down there is a link to the Service Manual. The Service Manual will show you how to get into Service Manual and unlock the lid Locks. If you can't unlock in Service Mode the Service Manual will show you how to release the washer top from thew base to remove your clothes.
If you need additional help post in that forum for help ; Maytag/Magic Chef/Admiral/Jenn-Air
Aug 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Apr 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Un plug the washer from the 120VAC outlet.
Insert a plastic putty knife in line with the lid seam and
push in to release catches on the left and right side.
Yhe top cover is hinged at the rear.
See Pic fpr putty knife insertion point;
Ypu can get the Service Manual for here Neptune TL Washer FAV6800AWW
5 post doen in the sticky.
Apr 03, 2011 | Maytag Neptune FAV6800AW Top Load Washer
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