Question about Maytag Neptune FAV6800AW Top Load Washer

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Not happy with Maytag Neptune TL Washer

I have the Maytag Neptune TL Washer and have not been happy with it. The clothes end up in a big twisted knot which causes the machine to be unbalanced and not finish it's cycle. This happens even when I put then in the washer individually and not tangled up. Also I can only wash HUGE loads. When I was a small load it goes unbalanced and won't spin out the clothes. Any suggestions or information you can give me?

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I assume you are taking dc/UC errors to the console. This is a classic problem with the FAV6800AW/FAV9800AW after the 3yr to 5 yr mark. I own the machine and decided to learn what was involved to repair the machine. Take a look at this post and see if will give you some insight to a DIY fix to resolve the unbalance errors. No fix for the tumbler action of twisting up the clothes. After a re-lube of the one-way roller clutch bearing I could wash a single pair of socks or over load the wash basket with bath towels and extra water in the tub with no unbalance errors (dc/UC).

Shout back if you have any questions.

Here is a quick test for the TSD sensor but I believe you have a clutch issue. The TDS test is in the SM I’ve typed it out if you want to give a quick check. I’m sure you will pass and find the one-way roller clutch berings are dry/rusted and causing the dc/UC unbalance condition.



3.0 Tub Displacement Sensor Diagnostics check.


It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

3b. Press the Super Wash key display reads “in”…something like that.

3c. Press Delicates the Display will show “UC” (Unbalance Closed).

3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

3e. Press Hand Wash.

3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube or replace if necessary. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.

Posted on Jun 26, 2009

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We just moved and the house came with a Maytag Neptune TL which won't spin if there are clothes in the cylinder. It will spin empty. Please help! Thanks.


Washer bangs around in spin cycle and throws a DC or UC unballance code with cloths in the wash basket is that correct?

If so it's a Clutch issue.

If you want read more about what I feel is your issue read this post Maytag Neptune load unbalance

Sep 08, 2011 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

My maytag neptune fav6800vaw washer will not complete the wash cycle. i press pause but the lid does not unlock so the machine is still filled with clothes & water.


I would go into Service Mode and try to unlock the lid latches. Google this

Neptune TL Washer FAV6800AWW

Go to the 5th post down there is a link to the Service Manual. The Service Manual will show you how to get into Service Manual and unlock the lid Locks. If you can't unlock in Service Mode the Service Manual will show you how to release the washer top from thew base to remove your clothes.

If you need additional help post in that forum for help ; Maytag/Magic Chef/Admiral/Jenn-Air

Aug 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune TL ( Model # FAV6800AWW) washing machine does spend but clothes still soak after it done. when you spend it by hand, it only spend in counterclockwise.


Any error codes. What happens if you start a Spin Only Cycle witht the same load? Does the times stay stuck at xx minutes in the LED display and the machine constantely starts and stops?

The more info on your problem the better.

Do you want to DIY the fix? Google this; Neptune TL Washer FAV6800AWW see the 5th post down here for general info and the Service Manual. If you want to try to DIY the repair I will help.

Apr 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune TL, it won't unlock and still shows 22 minutes left to wash...I just would like to get in unlocked for now, and take my clothes out...Thanks you!


If the Lid Locks won't release you can release the Washer top from the base. You need a putty knife and press in to release the.

Un plug the washer from the 120VAC outlet.

Insert a plastic putty knife in line with the lid seam and

push in to release catches on the left and right side.
Yhe top cover is hinged at the rear.
See Pic fpr putty knife insertion point;

dh1200s_3.jpgdh1200s_4.jpg
Ypu can get the Service Manual for here Neptune TL Washer FAV6800AWW

5 post doen in the sticky.

Apr 03, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My clothes never come out of this maytag neptune top loader machine clean. they are also sooooo wrinkled that everything needs ironing desperately, sometimes my towels are twisted into knots.it definitely...


My clothes also get all twisted. I found that if I wash smaller loads, it doesn't happen. Try smaller loads...if that doesn't work, I don't know what to tell you.

Oct 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag TL Neptune will not go through a complete cycle without getting out of balance. I have to keep adding towels to increase the size of the load. My clothes are all twisted when done. My towels...


This machine is very easy to repair but because of its short production run I feel most repair folks don't much hands on to repair. So I dove in to prevent a $1K machine from going to an early grave. See this post of the UC and dC unbalance errors and how to fix. Clutch repair post

Most of these machines are ready for a Tub Seal replacement which I have done............Rich

Sep 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

0. We need a manual for Maytag Neptune TL. IT IS


f your machine is a FAV6800A or FAV9800A see if this post will help. Service manual link or located there. here it is just in case

Clutch Fix

Here it is just in case;

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Jun 25, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Oil leak from bottom of maytag neptune tl - about 4 years old


sounds like seal leak in tub water is leaking onto drive unit and washing over it bring and oil it can with it couls be big bucks some parts may be under warranty call service but be sure to get estimate first

Nov 27, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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