Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Bobbin case The entire bobbin case in my Singer CE-200 jammed and tilted while doing embroidery. How can I solve this problem. I have tried over and over to fit the case back into the slot, but in the middle of a project it jams and tilts again. Could the case be damaged or what has happened? I cannot continue to stop fix the case and it constantly jump out of place.... Any suggestions....Thanks Barb

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Re: Bobbin case

If your machine is older than 18 months, it needs a free upgrade from your dealer. The plastic see through needle plate needs to be replaced by a newer version that will keep the bobbin down. Further more a bobbin case position finger needs to be installed.

Posted on Nov 13, 2007

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Re: Bobbin case

Unfortunately, they are made of plastic, and wear out and become chipped when this happens. You have to buy a new bobbin case. The cheapest I found online is $17.00. A new one will be smooth around the edge. A worn one, will have what looks like a large groove, or any type of groove. You will know when you purchase a new one what it should look like, and compare it. They you will know when it is time to replace. I try to keep one on hand at all times because of this problem.

Posted on Nov 18, 2010

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Dear Magarita, The safety device is activated when thread gets entangled around the bobbin case. First check by removing the plastic see-through plate. If necessary remove the 2 scews on the metal needle plate and remove the bobbin case completely. Put it back and test by turning the handwheel. It should turn freely.

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Sounds like a tension problem. Email the singer company at They should be able to help!
They responded back to me the same day.

Nov 17, 2008 | Singer CE-100 Futura Computerized Sewing...

1 Answer


First,call the technician and see if he will honor a warranty on his repair work. Next, sew on the machine until it messes up again. Do NOT take all the stuff loose. Take the machine, the garment, the thread,everything just as it is to the technician. Don't even lift the presser foot. He will probably find the problem.

Usually, on a problem such as this, it is the wrong bobbin, the bobbin inserted the wrong way, the tension not working , not threaded correctly, a rough spot on the bobbin case or the bobbin case is not properly positioned.Some times the thread jumps out of the thread take up lever.

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1 Answer

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either your bobbin case isnt installed right or the machine's timing is messed up try to get needle loose or completly out is preferred then try turning it and see if it comes unjammed if so take your bobbin case out and reinstall it making sure it is in the fit right if this dont solve it then you need to get timing set (not recommended to do at home get pro to do it ) hope this helps you

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Hi justmewynn, The url I am adding to this post may be of help. It is a pdf file from Singer contain many diagrams of the CE-100. Maybe you cqan page through it and find what your looking for. Hope this helps you.

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Under the embroidery attachement (on the front side) is a lever to engage or disengage the "feed dog control." When embroidering, you need to move the lever to the level to disengage. The feed dog control should only be at the righe side position, or raised when you are not using the embroidery attatchment.

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