The ink may be old and dried up. The heads may need to be cleaned. If so you should have installed a program with the printer that monitors the printer and in that program will be a head cleaning routine. Or you can look in the manual and it should explain how to clean the heads by doing somthing to the printer itself.
printer lights go green and amber, it doesn't print all it says is the printer is busy in the status...
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printer lights go green and amber, it doesn't print all it says is the printer is busy in the status monitor. all maintenance icons doesn't work.please help.