Question about Brother MFC 8440 All-In-One Laser Printer

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Brother MFC-8440 Check Originals


I can print from my computer, but can't make copies. It has an error message "check originals" but I have taken the originals out. The rollers are very noisy on the top feeder, I've cleaned them with alchohol, and that didn't help. Any other suggestions? The drum unit is fine, it was recently replaced.

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Check original normally means that there isn't an original in to copy. If it says that when there is an original it probably means that the paper sensor is jammed in some way.

Posted on Jun 26, 2009

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Can be a document feeder jam.
Also can be that you are trying to copy an odd size original that it doesn't have the paper-stock for. in that printer it can be caused by not having the paper trays set correctly or using the menu to force it to try printing on something like legal size paper when it only has 8.5/11
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Ussally drum/toner would fix, will not be fuser, I would suspect Hi voltage board or laser unit, In australia these machines carry a 2 year return to base warranty.

Try reseting the drum counter, this also resets Bias voltage, might be your problem. open front cover with power on and press set, arrow to change drom and select yes.

Otherwise it would be a high voltage board problem, possibility alsoexist that it could be laser unit

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2 Answers

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I recently had this problem - tested fuser and all sensors.
The fix is to reset the memory.
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