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dalton gammon Posted on Jun 17, 2014

When ever i try to connect to wifi, it says authentication problems. what does that mean?

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Dan Stewart

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  • Contributor 28 Answers
  • Posted on Jun 17, 2014
Dan Stewart
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Most commonly that the wifi password is incorrect, it could also mean that you are using the wrong type of security key or that the router you are connecting to uses mac filtering and your devices mac address is not registered with the router.

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If I am understanding the problem, then you are trying to connect to a network that is password protected (that is what the lock symbol generally means when shown beside a network that has been discovered by your device). It cannot 'authenticate' you until you key in the correct password. However, if that is the case, when you click/touch that network and then touch Connect, it should automatically pop up a box asking for the password. Key in the password (be sure to get upper/lower case correct on any letters), and then touch Connect. If that does not work, or if I misunderstood, then provide additional info and we can try again. Good luck!
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