Question about Westinghouse TX-42F430S Television
FOUND A SOLUTION! (at least in my case) thanks to some creative Google searching...
Apparently the HDMI ports can get into a state where they are unable to negotiate the input signal properly. The way to "clear" the ports and allow the HDMI signal to be detected is to perform a "reset" on the unit.
Just turn the set off using the power button on the right side of the unit. Then, press and HOLD the power button for at least 10 seconds, then release.
The set should turn on and essentially do a "reboot" where it displays the Westinghouse logo. After that your HDMI ports should be functional again.
It worked for me :-) Best of luck..
Posted on Dec 17, 2007
I got the same solution as the above poster! I got mine straight from Westinghouse Tech support. They said this has happened on this model a couple of times and should the number of problems reach a certain point they might investigate. All of the HDMI ports failed together because they are hubbed, as in all ports go through the same HDMI device, if that makes sense.
Anyway, yes, I unplugged the TV and reset the TV and they worked.
At least it worked for the input signal problems. The No audio thing sounds like a different problem. It hasn't broke since.
Posted on Dec 18, 2007
The solution posted above by geomach7 worked perfectly. This tv is pretty much a huge monitor with a tiny computer in it. Usually when your computer messes up a restart will fix it, this tv is no different.
1. Unplug both the TV and HDMI media source (in my case, my PS3.) 2. Wait 30 seconds. 3. Plug in the TV and turn it on (via remote okay). 4. Wait for the Westinghouse logo to come on, then disappear. 5. Plug in the PS3. 6. Turn the PS3 on.
This sequence fixed the problem for me.
Hope it helps, thank you so much geomach7 you're awesome you saved me hours of worry!
Posted on Oct 28, 2008
Thaks for all of the help. It made me so hard (as a rcok) ! Now I watch my HD porn again and get even harder (as a boulder) !
Posted on Jun 07, 2008
Buy a better quality tv
Posted on Oct 18, 2008
Turned the TV off. Held the power button for 10 seconds and everything reset and works perfectly again. The bozos at BestBuy didn't have a flippin' clue about what to do and didn't have a serviceman who would even come out and look at it. They thought I should spend $500 more bucks on a TV upgrade to cure the problem. Thanks to everyone for pursuing this issue, I love the set when it works right.
Posted on Feb 03, 2009
YES, resetting the TV using the power button method worked for me too. This is great because I certainly was all ready to buy another TV but the Inet is a great resource to check before making any radical decisions such as that. Thank you all and Merry Christmas!
Posted on Dec 23, 2012
Thanks for all the advice. I tried all the different suggestions with no success. The HDMI ports are just completely DEAD.
Turned off power,
Held ON button for 10 seconds
Performed factory reset
Replaced HDMI cable
Swapped DVR's, both work on another TV but not the Westinghouse.
Still no signal detected on HDMI
We have also had intermittent problems with the sound going out.
Posted on Jun 11, 2009
I have the same unit and after I had upgrade the PS3 with latest FW from Sony there is no issue any more.
Right now my PS 3 has FW 2.4.2
Posted on Dec 19, 2008
We bought this TV in October 2007 from Best Buy. After about 2 months this "no sound" bug or "option" showed up. We found the solution on the internet to press and hold the power button for 10 secs. much like rebooting a PC. So at least 2 times a month we get to practice this reboot maneuver. Needless to say we have purchased our first and last Westinghouse. Thanks Westinghouse for all of you support.
Posted on Jul 14, 2008
The "unplug and reset" solution is apparently the tried and true for any ill befalling your Westinghouse 42". I had this exact same thing happen last night, i.e. HDMI ports all went dark all of a sudden (my unit was just installed 2 days ago!!!) I did the reset others described and, voila! HDMI back! I knew to do this because the very night after the unit was installed, after completing a auto-scan for channels, the green progress bar left all these artifacts of itself on the display. I called Westinghouse and, I must say, a very courteous person told me to reset the unit by unplugging for 30 seconds and powering back on. He stayed on the phone with me while I did it to be sure, but of course it worked. The CSR tech told me this was the basic first line "user fix" for all weirdness. -ddw
Posted on May 09, 2008
Unplug the power from the LCD HDTV. Wait about 30 seconds. Then plug in like normal. Press and hold the power button (on the lower left hand side on the TV) for about 10 seconds. The westinghouse logo should show up. Go to "Menu" then "Settings" scroll down to "Factory Reset" then click "Yes". The HDMI PORTS are ready. It should work cause it worked for me.
Posted on Dec 27, 2007
I had the same problem until I followed all the instructions for both components. Make sure that you have completed two actions. One, make sure you have set your hdmi component (blu-ray, etc.) output for HDMI. Two, make sure that you pushed the HDMI button on the remote for the TV. When you have multiple ways to wire your device you must choose the setting or it will not communicate. Same goes for your audio. Especially when using ditigal audio. If HDMI inputs have stopped working check your component settings and make sure you have selected HDMI on your tv remote. I have also reset the tv by unplugging the power. Also make sure your Blu-ray has the latest software update.
Posted on Jan 01, 2009
I did this but now i have no image. the "no signal detected' doesnt appear now, it just goes to a blank screen adn eventually shuts off
Posted on Mar 02, 2008
Unplug the TV- wait a minute and plug it back in. Go to the HD channels and it should work.
Posted on Mar 18, 2012
"Best Solution" worked perfectly for me. Thanks so much.
Posted on Feb 18, 2010
I bought the last unit at my local Best Buy off the display wall. But it does have a build date of 10/25/07. Either way, had the sound go out but only the HDMI/Digital sound and because of a "user error" I thought I had a problem with my Verizon FIOS DVR box. To note, I hooked up my analog sound and the sound worked. Anyway, got a new DVR and had the same problem, discovered my "user error" and then did a search on the net. Found the TV reset details posted many times so I tried it and it worked. I feel like an idiot :-) Oh well, my FIOS box wasn't exactly great anyway, many "jittery video" issues with it, nothing like my DishNetwork DVR. But thanks for all the posts on this subject the reboot works wonders!
Posted on Jan 26, 2009
Have yet to experience the failing HDMI ports, but I have had a pesky blue line on the very bottom of the screen that won't go away. This is the second [of the same] TV I have been through. West. house techs said to do the same aforementioned solution to solve the prob. but no joy. I am still under the 30 day exchange/return policy so I will probubly go with a different brand before this happens again... only outside the ex/return window.
Posted on Jul 11, 2008
Outstanding. As a result of this procedure, I am now hard (as a rock) again !
Posted on Jun 06, 2008
Thanks to all the extra ordinary talented folks. I was not able to get any help from westinghouse tech support . But , i follow the procedure from here(Unplugged the power for 30 secs and pressed the power button for 10 secs until the W logo comes up and my sound is working perfectly.The westinghouse tech support advised me to ship to TV to them in order to fix it. What a group of looser working there?Thanks a lot.
Posted on Apr 03, 2008
It worked for us too, I didn't have to reset the factory setting though, just turned it off and then on!!! We haven't had sound for 4 days - thank you - saved us from being on hold with geek squad for days.
Posted on Feb 24, 2008
It seems that this problem is very common with this model of TV. I read a review on Cnet.com where the person stated that the Westinghouse support staff gave him the same fix: To unplug the TV and then Plugit back in to reset it. He was also told by Westinghouse that they were aware that the TVs were manufactured with a defective part (HDMI inputs) and they had no intention if recalling the part or even replacing the part on TVs that were already on the assembly line. I'm not exactly a law professor, but isn't there something illegal about producing a product that you know is flawed? I'm typically not one for lawsuits, but that we before I lost a grand to a TV that is defective. Does anyone know if this situation would be grounds for a class action suit/settlement---perhaps in the way of a non defective replacement?
Posted on Jun 19, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 19, 2015 | Westinghouse Televison & Video
Oct 07, 2012 | Westinghouse TX-42F430S Television
Aug 29, 2009 | Westinghouse TX-42F430S Television
Jun 07, 2009 | Westinghouse TX-42F430S Television
Apr 10, 2009 | Westinghouse TX-42F430S Television
Nov 02, 2007 | Westinghouse TX-42F430S Television
37,809 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: